Home Services at The Home Depot
Creek, Phoenix, AZ

Home Services at The Home Depot Reviews

4.8 stars based on 4 reviews

Featured Comments:

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  Edwin Porter

  4.0

  This review isn’t about how awful Home Depot, the brand, is. The convenience of these stores is amazing. I’m grateful for a place I can shop for thousands of things without having to deal with contractors for everything. That said, today, was not a great experience. In Home Depot, you’ll either be left alone to fend for yourself with associates avoiding customers at any cost, or you’ll have five associates asking if you need help within a span of ten minutes. After saying “excuse me”, several times, an associate in the hardware/fasteners department, continued to ignore me. So, I tried to squeeze past him and bumped into the two carts he had positioned in the middle of the aisle. I said “I’m so sorry!” He didn’t hesitate even a minute to tell me he would have been finished in five minutes and I could have waited. After I brushed off the incident, he perpetuated the situation by asking me if someone I knew died or what my emergency was. I ignored the associate and continued to the check out. Customer service training is a vital part of creating a consumer friendly atmosphere. We don’t need fifty hellos or credit card offers, but respect would be ideal.