Home Services at The Home Depot
Leavitt, Lorain, OH

Home Services at The Home Depot Reviews

3 stars based on 2 reviews

Featured Comments:

• M

  Matthew Dovala

  2.0

  Home Services installed a front entry door for me. The original leaked in the corners causing rot. To start they messed up the original measurements and realized after the sidelights were already made so they tried to get me to settle for a thinner door from 36” to 32”. Of course that would have meant never getting a new appliance in my house again. So I get that sorted out and have to settle for cheaper windows in the sidelights since they have to be 10” now instead of 12”. Finally the door is installed. They find a bunch of rot under the old thresh hold and plop a 2x4 down leaving the ends to hang over empty space instead of getting it to rest on a floor joist. Then the door knob is wrong and has to be raised up instead of pulled down to open and the moulding was to thin and didnt cover the clips they used to secure the door to the wall. I coulda cared less about most of this except a river flowed through the side lights between the glass and the frame anytime it rained. A few months later they bring out a new door, frame, and moulding. Still leaks in the same spot. So much later they bring out just a new frame and switch the door to it and install. New frame has moulding and joints that arent flush and just looks like theyre tired of me. Well I gotta keep calling because it still leaks through the sidelights and door lock and door handle and even spots in the frame that you would assume couldnt happen! Anyways, I get around to making them know this problem isnt fixed and the installers has said get a drip edge over the door so I did. Didnt help and why would it when its coming through the frame and not the top? The door doesnt even seal well it self and getting a storm door supposedly voids the warranty so I guess the drafts are just a Home Depot warranty bonus. Getting back to contacting them again, I get call and the guy tells me the manufacturer is gonna contact me or someone who can reglaze the glass. No one ever calls and when I call the number I was given to the Home Depot Home Service rep it no longer works. Ive dealt with this for 2 years. Home Service doors may be fine if they remain covered but if your front is exposed without an awning then this is just a waste of your money. Home Depot is like 500 ft from my house and If rather drive 20 minutes to Lowes because these guys have duped me so bad.

• S

  Shibley Photography

  4.0

  It's what you've come to expect from Home Depot.