Industrial Electrical Co
Coldwell, Modesto, CA

Industrial Electrical Co Reviews

3 stars based on 16 reviews

Featured Comments:

• L

  Lawrence BUSH

  1.0

  Only business in Modesto that I could find to work on my Onan 4kw RV genset. Three weeeks backlog wait time. They were able to check it out early and said it needed a fuel pump. $900 to purchase and replace it. It still had original problem of continuous suging o0f engine speed. They then adjusted carburetor to get rid of surging. Original problem. Total 4 weeks and over $1200, I went in to pay and pick up my motorhome. After wandering over their parking lot and trying to find someone to help me, A receptionist got me to the right office. By that time, I was upset over their lack of customer service. I expressed my concwerns to the shop supervisor who told me that nothing would be done or change. I raised my voice and told her that their customer service was severely lacking. The supervicor told me to be quiet or go outside. I went outside and continued complaining. The supervisor came outside and told me that she would have me removed from the premises if I continued. I told her she should call the pol;ice to remove me. The supervisor told me that they had other people to remove me. I told her that she had better get them over there to drag me away. I gave my credit card to a clerk and she processed the payment and returned my keys. Nobody offered to cross the street to where my MH was parked. I am 82 years old with an iron brace on my left leg, hard to cross a well traveled street. Industrial Electric is the only RV genset repair service that I know of in Modesto. I will not recommend them because of the way I was treated. It was terrible. I will travel to Stockton, Sacramento or Fresno before I ever go to them again.

• N

  NICK HARVEY

  1.0

  Took my RV here to have them look at the Generator. I had just done an oil change and spark plug about 3 days before bringing it here. They charged me 190$ to tell me that the carburetor needs to be replaced and that the oil and spark plug need to be replaced. They wanted to charge me 975$ for the work. Kinda shady, picked up my RV and learned a lesson on where not to take my RV for service.

• m

  mountainaire7

  5.0

  Excellent! Have an older Weldanpower G8000 that had become victim of a large Ponderosa Pine falling on it. Candy and Marissa got on it and got all the parts I needed except for one discontinued part that I ended up repairing myself. Excellent, friendly folks, the mechanics also gave an assist with proper procedure for self repair. Couldn't be happier!!!

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