Isaac Heating & Air Conditioning
Erie, Syracuse, NY

Isaac Heating & Air Conditioning Reviews

4.3 stars based on 157 reviews

Featured Comments:

• C

  Clmbrt

  5.0

  Isaac Heating & Air Conditioning just installed a new on-demand hot water heating system and furnace in our home. We are thrilled! The professionalism shown by everyone from our estimator to the installers was beyond compare. We are happy to have found such a wonderful team to install and provide future service on these two systems. The price was well in line with other estimates and the detailed estimate provided was what pushed us to make this choice. Thank you all so very much.

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  Response from the owner

  Thank you for the 5 star rating! We are so glad to hear that you are so pleased with the tankless water heater and with the people you worked with from Isaac. We appreciate your business, and thank you for choosing Isaac!

• C

  Carolyn Ortolano

  1.0

  Isaac installed our new furnace three years ago. At that time we were very happy with their promptness, efficiency and the product. Since then our furnace has quit on us three times. When we call them, they aren't able to come out to look at it for up to a week and a half. They advertise they are available 24 hours a day, seven days a week , 365 days a year. Unfortunately that is NOT the case. It has been negative degrees outside when this happens and we can't wait that long, or we would freeze. Fortunately, we called around and found someone to save us. I understand that they might not have the help to meet the needs and demands that happen during the season, but why advertise that you will be there for us when clearly you are not.

• J

  JD Zombek

  5.0

  Extremely happy with their very professional service. Was ready to purchase a new furnace based on a service call by another company but after having Isaac perform a service call, for a second opinion, they informed me that my current furnace was in very good condition and did not need to be replaced, I value honesty and will stay with Isaac Heating and Air Conditioning.

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  Response from the owner

  Thank you for the 5 star rating, JD! We are glad to hear that you had a great experience with your Isaac technician. We appreciate your business, and thank you for choosing Isaac!

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