Jahn Electric Services
West, Dayton, OH

Jahn Electric Services Reviews

4.1 stars based on 43 reviews

Featured Comments:

• A

  Alycia Lewis

  1.0

  It's unfortunate because I like the company from previous work they have done for me but this past experience was very disappointing. I had a scheduled appointment between the timeframe of 8-11 a.m. I called to check on their status a little after 9 a.m. to see when they would be on their way. I received a text saying they were on an emergency call and would keep me updated. Fine. Time passes and it is now after 11 a.m. I ask them for a status update and they tell me the emergency call now required an inspection from DP&L and was more serious. I asked if there was another electrician who they can send to work on my project. It took them a while to respond so I called the company and they told me dispatch would call me to see if anyone else is available to come to my house, fine. I waited two hours and dispatch didn't call. I called the company again and was told dispatch would call me regarding sending out someone else. Dispatch never called. Then I received a text message from the guy I was speaking with earlier saying they were short an electrician and wouldn't be able to come out to me that day but could come out the next day. That wasn't feasible for me considering I had taken off a day of work just to have my electric fixed for it not to get fixed. Once I told them the next day wouldn't work for me I didn't get any more correspondences or other scheduling options from them. This could have been handled much better. If I didn't keep asking about status updates I would still be waiting outside two days later for them to come. With that being said, even if you have a scheduled appointment, there is no guarantee someone will be able to accommodate you on that day especially when other emergencies arise.

• J

  Jennifer Brooks

  5.0

  Mark did a great job! The stove was installed incorrectly and the wires had burned and disconnected from the appliance. He fixed it up good as new and also added a breaker to our panel for our laundry room, and put the door back on the panel with new screws! He was so nice and explained everything and showed me the issues, and I understood exactly what he was doing. Highly recommend.

• R

  Robin Einzig

  5.0

  It is increasingly rare these days to find a company that is consistently reliable, professional, great at what they do, informative, prompt, and friendly. We are new homeowners and have used Jahn a couple times now to replace outlets, install lighting, and install outdoor outlets, plus a few other little things. Our experience was fantastic both times, far beyond what we would expect. We're sold and using Jahn from now on. Now to find a plumbing company that we love as much!! Bravo to the owners of this outfit--you're clearly doing a great job--and thanks!!

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