John Waters Inc.
Watterson, Louisville, KY

John Waters Inc. Reviews

4.8 stars based on 285 reviews

Featured Comments:

• M

  Matt

  5.0

  Heat went out overnight during a cold snap, and John Waters was there first thing in the morning. Two days later, I had a brand new furnace. Service was quick, easy, and everything was communicated well. I would now consider myself a loyal customer and will always use their services!

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  Response from the owner

  Thank you Matt! We are glad we could help, and looking forward to working with you in the future. : )

• K

  Kathy Sweet

  5.0

  I've been a customer of John Waters for many many years. My experience has been great from the first service call. From the initial call to their office, to every department within, this company has been top notch. I have a service agreement with them, which I think serves me well. I would highly recommend them to everyone.

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  Response from the owner

  Thank you Kathy! We appreciate your business.

• S

  Suzanne McGee

  5.0

  My AC didn’t seem to be working so I called my dad to see if he had any recommendations on a company to call. He has used John Waters for years and has been very happy with them so he recommended I call them. When I called, they were extremely courteous and accommodating, and got a tech out to my house the same day. Dylan looked at my AC and apparently the filter was just filthy. He also was able to inspect my system and perform routine maintenance after I decided to go with a yearly heating and AC maintenance plan. He was very kind, professional, and courteous and did not try to upsell the maintenance plan (there is more than one to choose from). All in all, a great experience. Would highly recommend.

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  Response from the owner

  Thank you for the review! (and apologies for the late acknowledgement! : )

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