Keithly Electric Co
Director, Seattle, WA

Keithly Electric Co Reviews

4.7 stars based on 10 reviews

Featured Comments:

• A

  Andrii Lohvin

  5.0

  So good company. Provides service us electrical contractor for residential, commercial, and industrial.

• A

  Anna Cronin

  2.0

  Such a frustrating customer service experience. I had previously used Keithly and was happy with the quality of work and the technicians. However, the last two times I have tried to get a bid I've had a terrible experience. Most recently, I contacted them for a semi-emergency job. Their service model is that a customer service rep takes your information and then a project manager returns your call. This leaves the customer without ANY information about when a technician is available and whether it is possible to be seen quickly. It took four days for the project manager to even return my call so that I could find out when they are available. All the while, there is absolutely no electricity in half my home and a possible live wire in the wall. Out of the other four companies I called, Keithly was the only one with this model. The other businesses I spoke with were able to quote wait times and schedules. I finally booked an appointment with someone else, since I was able to talk to a scheduler right away. I will not be using Keithly in the future. I have some big needs in my home, and I have no desire to be placed in the black hole waiting for someone to get around to calling me back.

• J

  J Larson

  5.0

  After working with electricians and subcontractors of all kinds for thirty years, I've found Keithly to be exceptional. As a Realtor I work regurlary with all types of contractors. Keithly was prompt, fair and extremely knowledgeable. Their pricing was excellent as well.

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