Kirby Risk Electrical Supply
16th, Indianapolis, IN

Kirby Risk Electrical Supply Reviews

4 stars based on 25 reviews

Featured Comments:

• C

  Cris Sloan

  1.0

  Stopped by to purchase a electrical cord, the guy behind the desk who must be new because he acted like he had no idea what I was asking about and no clue what to do or order. He finally pieced it together and you can barley hear him, he talks with a mumble but I needed 60’ all they had at another warehouse was a 59’ I took a chance drove around town to pickup got home that night and it was 50’! Had to drive back next morning again and he again mumbled you can return it I guess or I can refund the size difference which now have to drive all around find another one. Had to figure a way to make this work. Horrible customer service and not sure how they are selling 10’ difference in cables. So watch out they may be doing this with others!

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  Response from the owner

  Chris, I’m Sorry to hear you had a negative experience with Kirby Risk. Can you provide more information about your experience with [email protected]? We would like to further review your experience.

• B

  Brent H.

  3.0

  My last few visits have been ok. They had what I needed and prepared the order fairly quickly. In the past I could have gone to lunch and had a haircut before they where finished preparing the order for a roll of 18awg wire. So there is improvement.

• T

  Tim Johnson

  1.0

  Poor customer service. Was told my order would be ready for pickup 3 days after I placed the order. It was not. Called several times to get shipment status/update and was finally told my order was ready for pickup. I went to pick it up only to find out that the material still had not arrived or shipped from the warehouse. I was then told that they would overnight the shipment so that I could pick it up the next day. Well, here it is 7 days after I placed my original order and it still has not arrived. Will take my business to Graybar or Grainger next time.

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