Kolb Electric
Bed, Lorton, VA

Kolb Electric Reviews

3.1 stars based on 40 reviews

Featured Comments:

• J

  Jason BROSCH

  1.0

  Brandon Kolb came to provide an estimate for a EV charger install and panel upgrade. He was here 5mins maybe and then I never heard another word. I even emailed Brandon directly and called the office. Zero reply. Guess they didn’t want my money for a new electrical panel install. Do yourself a favor, try Autumn Electric instead. They were professional and responsive, the install and upgrade went flawlessly! I assume Brandon is one of the children based on last name, it’s a shame this electrical company has lost their reputation over the many years they’ve been in business. They used to be my go to.

• P

  Patricia Legler

  1.0

  They damaged my 1 yo kitchen cabinets. I had under cabinet lighting installed and I stated that I did not want any visible holes in my cabinet boxes, I showed him where he could make holes on the interior of the cabinet boxes where the wires wouldn't show. After I asked them not to drill holes into the boxes, they did and they were crooked. And, one of the guys peed in my basement in a box of stuff that I had. I don't even know what to say. They even had the gull to charge me $500 after all of this. DON"T CALL KOLB ELECTRIC !!!!!!

• G

  Gary Birtch

  2.0

  We need to have a Tesla charger installed in our house. They were listed by Tesla as one of the companies that has done charger installations in the Maryland DC area. While they would be coming to the house we wanted to have them do a few other things such as appropriately wire the deck on our house, wire the generator hook up, and if needed replace the current transfer switch. So we’re talking a fair amount of money here... The project manager flat out just didn’t want to get back to us after the initial site survey. We indicated that we had a timeline and that we only had a month or so to do it... and flat out the guy was rude when it came to getting back to us and I didn’t bother him or hound him! Eventually, I get a quote from another electrician, also on Tesla’s website. (FWIW: I’ve been very honest with both electricians that doing the best job is more important than than the cheapest job.) I eventually get the PM from Kolbe on the phone and ask him if he’s gonna get a quote to me? Then he says he’s “to busy” and then implies our job (which is probably a $10,000 job) is not big enough. I then ask the guy if I should go with someone else... AND HE SAYS YES. If the project manager can’t bother to get his stuff together and treat people with the appropriate attitude, not to mention get back to them in a timely manner, there is no reason to do business with Kolb. I would NEVER recommend Kolb Electric based on this experience.

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  Response from the owner

  Hello Gary, we are sorry to hear about your dissatisfaction with Kolb Electric. We are always striving for better customer service and would love to talk more with you to discuss any problems or inconveniences you have experienced. Please feel free to call us at 202-726-4900 so we can work to resolve the issue. Again, we are deeply sorry for your displeasure with us and hope we can discuss this more in the near future.

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