Electrician

Kolb Electric
Dorsey, Elkridge, MD

3.4

(40)Check map

Phone:
+1 410-525-5966

Website:
https://kolbelectric.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing

Address:
6774 Dorsey Rd, Elkridge, MD 21075

Hours:
SaturdayOpen 24 hours
OPEN NOW

Reviews
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Kolb Electric Reviews

3.4 stars based on 40 reviews

Featured Comments:

J
John Owen
1.0

Called, albeit on Christmas Eve, but had an emergency, and Kolb was one of the only services to actually answered the phone, took our information and said someone would call. This gives the impression that despite the day, they are available. No one calls, so we follow up a couple hours and are told that someone would contact us with an ETA. Followed up again a few hours later - same response. Called again a few hours later and are forwarded to a supervisor who has a "what did you expect?" attitude. Supervisor says they haven't had anyone working in our area all day. Couldn't make it right either - couldn't schedule an appointment until Wednesday. So much for 24/7 emergency service. Again, I understand it's Christmas Eve, but the poor communication, the promises that someone was indeed working today, and lackadaisical attitude is not a good impression. Will be going elsewhere to get this problem solved.
Response from the owner
Hello, John. Thank you for taking the time to leave a review and help us improve our company. We are appreciative that you brought this to our attention so we can avoid a similar situation in the future. We hope you'll consider us again in the future for any of your HVAC needs.
K
Karin Peabody
5.0

Easy to make an appointment with a friendly person on the phone. Loved the electrician that came to my house. He was friendly, knowledgeable and worked quickly and efficiently! I would recommend Kolb to anyone!
K
Kenn Reybitz
1.0

Hired them to install a pool timer, assess the low voltage transformers, adding an outlet, and cabinet lighting. After the electrician first said we had the wrong timer, I had to correct him which was my first sign of total ineptitude. Next, he inspected the low voltage transformer, assured me it was fine and the heat of the unit was acceptable. 1 week later, the transformer wiring melted causing (see photo). I still don't know how the house didn't catch fire. He had no clue about installing a new outlet in the garage, and after $480 for horrendous service I'll never use them again and caution anyone who does in the Baltimore metro area.
Response from the owner
Kenn, We’re so sorry to hear that this happened and hope to make things right. We will be reaching out to you shortly. Thank you for your feedback. – The Kolb Electric Team