Kolb Electric
Pegasus, Frederick, MD

Kolb Electric Reviews

3.4 stars based on 14 reviews

Featured Comments:

• J

  Jennie Huntoon

  1.0

  Called for emergency services at 5:30am - was told someone would call us back when they got into the office. We waited three hours and heard nothing before calling again, when they told us the earliest someone could be there was between 4-8pm. When we found someone else who could be here sooner, my husband tried to call as a courtesy to cancel four times and got disconnected every time, but I with a different phone number got through. The advertising as a 24 hour emergency service with a fleet ready to go at all times gave us the expectation that someone would be able to come out and help us quickly, but that is 100% not the case here. Don’t waste your time with them!

• H

  Happy Bee

  2.0

  Called to schedule an estimate for electrical needs. Person answering the phone had no knowledge of anything and no interest in truly being helpful. When I asked to talk with someone who could answer my questions. The 'guesstimate ' she came back with on some of my questions were truly ridiculous. 1-1/2 hours to change out each outside light fixture @ $160/hour? Yeah, no, and I wasn't born yesterday. I had another estimate done today, master electrician stated it would take the most 40 min per unit. I have used Kolb Frederick in the past and they were a great company. This interaction maki stear clear.

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  Response from the owner

  Thank you for taking the time to leave a review and help us improve our company. We strive for complete satisfaction with our customers. At a convenient time for you, please call us at (301) 293-9500 to discuss your review further. We hope you’ll consider using Kolb Electric again in the future.

• D

  Derrick Woolfson

  5.0

  The entire experience was nothing short of excellent with Kolb Electric. They responded promptly to my online inquiry, and John came out to complete an estimate. John was a pleasure to work with, and the estimate was very fair considering the work to be completed: installing five outlets, surge protector for an elevator, panel surge protector, and a light fixture. As for the install, Both Mike & Randy were very professional, and did a fantastic job with the installation. I could not have asked for a better experience, and I would absolutely use your services again, and recommend your company! Thanks for making this a painless process!

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  Response from the owner

  Thank you for this, Derrick! We're extremely happy to hear your experience with us. Think of us again next time you need electrical work!

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