Lindsey Electric
Christmasville, Jackson, TN

Lindsey Electric Reviews

4.3 stars based on 12 reviews

Featured Comments:

• J

  Jane Cusick

  5.0

  By far hands down the best company to work with. They handled my home remodel and service my generator. After losing our power for a week I realized the priceless service they give. They were here every other day making sure my generator worked flawlessly!! Thank you Lindsey Electric!!!

• R

  RP

  2.0

  Last week of May 2020, I called Lindsey Electric about an issue with my transfer switch for my generator. The person on the other end of the phone said she would give my contact information to Teresa, which I believe is the owner, and she would have Teresa contact me. That evening, Teresa did contact me and we talked about my issue and she seemed very knowledgeable about my issue and that she would send someone out the next day. The next day came around and I was not told when the Technician was coming out. I assumed I would have been notified in the morning on when the Tech was coming, I was wrong. The Tech came at an inconvenient time, but I did not turn him away because I wanted my issue fixed. The Tech said he needed to order a part and it should be in the following week. One week later and no word. Called the business up and the person on the other end could not help me, so she said she would have Teresa contact me. Teresa did contact me and told me that a Tech will be there either on Monday or Tuesday. Again no specific appointment time was decided upon, but I wanted my issue fixed. Monday came along, no one came out and no one called. By Tuesday late morning, no word. I made four phone calls in the morning and afternoon and each time the person on the other end just took my contact information and said they will give it to Teresa. After my fourth call, a Tech showed up without any notice. I was actually expecting a phone call, but again..I wanted my issue fixed. The Tech replaced the part, but it did not fix the problem. He said that I would need a new transfer switch, which I was willing to purchase and have them install it. I told him I would need an estimate first. He told me that the owners will get in touch with me and give me an estimate on putting in a new transfer switch. It's August 2020 and I haven't heard a word. Recap: I was going to give them one star, but gave them two because of the positive interactions with both the Tech and Teresa. The negatives about my experience: (1.) Lack of communication (2.) Employees can't schedule appointments without contacting the owner. (3.) Employees can't give out status on parts. (4.) Technician shows up unannounced without an appointment. I received a quote from Hiller Plumbing, Heating, Cooling & Electrical. I'm lucky that Hiller also does generators. I'll be dealing with Hiller because they are reliable.

• B

  Bonnie Tubbs

  5.0

  Lindsey Electric was the answer to prayer. I needed a generator and updated electrical outlets for my home to accommodate hospital equipment needed for a family member. They came assessed what I needed, sent me an estimate, and set up the date they could do the work. The electricians were so polite and knowledgable. I was very pleased with everything they did and would highly recommend them.

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  Response from the owner

  Thank you so much, Bonnie! We are glad you are happy.

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