Lynches River Electric Co-Op
Lockhart, Kershaw, SC

Lynches River Electric Co-Op Reviews

2.5 stars based on 2 reviews

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  1.0

  Busy with a funeral during this covid unrest. my power was turned off today because I forgot to pay the bill. I called customer service to pay the bill only to find out about the ridiculous $80.00 reconnect fee. Duke power reconnect fee for SC customers is only $15.00. I asked for if they could wave because I'm on a fixed income and a 20 yr customer (They didn't care). They declined and said I need to reach out to my member rep Gary Sowell , a realtor?? Lynches River, does not send out late reminders by mail, no door tag reminders on your door. They only send a call thru their automated calling system. They have "no" way of verifying that the call went thru only that it was put in the system to call. I asked you can't run a report to find out which calls when thru or not. She said no. There's no solid system put in place to make sure you know you power will be disconnected and you will be charged a $80 reconnect fee. The power company has failed its customers. I'm thinking of solar panels now to get away from this unemptied power company that over charges its customers!!!! My bill was $147.00 + $80.00 reconnect fee + 4.00 Visa card fee. I could not pay the $80 now they gave me 2 days or they will turn my power off again. I checked my missed calls on my home phone. THEY DID NOT CALL ME??? I DID NOT GET A MISSED CALL FROM LYNCHES RIVER ON 9-17 BETWEEN 5-6 PM IS WHAT THEY CLAIMED!!!!!