M & M Electric Construction Co. Inc.
Henry, Niagara Falls, NY

M & M Electric Construction Co. Inc. Reviews

4.6 stars based on 35 reviews

Featured Comments:

• J

  John Gailie

  5.0

  M & M installed a Generac back up generator and came up with a unique design to fit my application. They were on time, professional, and insured that the job was done right. I highly recommend this company for your electrical needs. The electrician that wired the panel was outstanding and a fine young man.

• C

  Chris Ferguson

  5.0

  Nice job, looks great and day and a half to complete. New service and panel, feel safe again.

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  Response from the owner

  Thank you, Chris. We appreciate your kind review of M & M Electric Construction Co. Inc. and will be here to help in the future! Take care.

• M

  Marisa Avery

  2.0

  I can only rate on what I have experienced. I called M&M just over two weeks ago. They set up an appointment to have someone come out and give an estimate on a number of little projects we need done. The appointment went great-it was two weeks ago exactly. We discussed everything thoroughly and I felt really good about the guy who was here. He was going to pull together an estimate for all of the work and get back to me within 2-3 business days. When that came and went, I wasn’t worried. Come the following Monday, I called them to ensure that my email address on file was correct. The woman at the desk took my info and was going to pass it on to the guy who had come out. Days passed. Nothing. This past Friday, I made another call. I spoke directly with the guy who came out. He said that he had the estimate and just needed to pull it out. He took my number and said he’d ring me back. But he never did. Now it’s two weeks exactly. I have someone else coming out to do an estimate. My project is thrown two weeks in the dump. I won’t work with M&M. I can’t say how good their work is, as I never found out. This was really disappointing, as they had such good reviews.

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  Response from the owner

  Marisa, we regret to see we missed the opportunity to impress you with the work we can perform. We apologize for any miscommunication and frustration you may have experienced from such. It is always our hope to be able to ensure complete customer satisfaction and we hope you’ll keep us in mind for future work you may need. Please reach out to us directly if you’d like to discuss your experience further.

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