MAC 5 Services: Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts
Barton, Rockledge, FL

MAC 5 Services: Plumbing, Air Conditioning, Electrical, Heating, & Drain Experts Reviews

4.8 stars based on 172 reviews

Featured Comments:

• A

  Anselm Dyer

  1.0

  I paid the technician from MAC 5, to find a slab water leak. Due to their expensive cost to repair I had another company fix the leak based on the places identified by MAC 5. The MAC 5 technician identified 3 places, 2 he marked with a blue masking tape. There was no pipe under one of them, the other one was 4 feet from the actual leak and I had to pay the other company extra to break up the slab to find the actual leak. The final place he identified in the house had no leak. Very disappointed. Will not use again. I do not recommend based on my experience. See picture below. BTW I called the company, the Manager was supposed to call back today, I received no call or message.

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  Response from the owner

  Sorry we were unable to provide the service you were looking for at the price point you needed. Thank you for the feedback we will work harder to be better.

• E

  Eddie Mont

  1.0

  I was told that I would be seen between 0800-1200, I had to call to ask if some was still coming out. Was told that they do not give time frame on the weekends and that you have to sit around your home and wait on them no matter the time frame it takes for them to get out to you. Then they blamed the lady that made my appointment, rather than take responsibility for there bad customer service.

• j

  julie Bertone

  5.0

  The scheduling of inspection was fast. Jackie the scheduler was so professional and considerate of the tank leak issue we are experiencing and she scheduled us on same day for inspection. Sam the tech was very professional and provided diagnosis and pricing quickly. He is very knowledgeable and answered my questions on the issue and warranty on the heater.

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  Response from the owner

  Thank you for taking the time to leave Mac 5 Services a five star rating, it is truly appreciated!

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