Monro Auto Service And Tire Centers
Main, Hamilton, OH

Monro Auto Service And Tire Centers Reviews

4.2 stars based on 143 reviews

Featured Comments:

• M

  Mike Botos

  5.0

  Chris gave me a call to work everything out and showed me I was just being a little to impatient so I apologize for.my previous review of 1 and give 5 now, they are working hard there and have a lot of other work so just be calm and keep that in mind, they really are trying to get you taken care of as fast and safely as possible.

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  Response from the owner

  Mike Botos, we're happy you found our staff to be so supportive during your experience here at Monro Auto Service And Tire Centers.

• R

  Robert Frey

  1.0

  Made an online appointment for Oil lube and filter, tire rotation, and a front brake service. Got a call a few hours later, and the service writer told me that I needed front brake pads, and suggested either not machining the rotors, and just pads slap, and a brake flush ( because the rotors were in the yellow zone, whatever that means ), for $199, or everything just listed, plus new rotors for $425. The price difference to me seemed a little excessive, and I dont understand why they wouldn't give me the micrometer numbers as far as the rotors were concerned? Anyways, I approved the brake job, and was told they would call when it was finished. About a half hour before they closed, I called, because I hadn't heared from them and was told their parts people were unable to get the parts for it ( I called every part house in the area, and they all had the parts). They told us the OLF was done, and to come pick it up. My fiance picked it up, and they told her to have me fix the brakes, since I was a former technician. I'm baffled as to how this kind of service could be allowed to happen. I'll never be back.

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  Response from the owner

  We’re not in business to disappoint customers. We apologize that we didn’t meet your expectations. Please give us a call toll-free, 1-800-876-6676 ext 3500, if you need further assistance. Any one of the customer service reps can be of assistance

• J

  John D.

  5.0

  Worked with Brian & Chris to get my rear breaks completely replaced. They did a great job, work was timely and they gave me a great price. 5 stars. Thank you!

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  Response from the owner

  John D., thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!

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