Monyer Electric
Denver, Denver, PA
- Phone:
- +1 610-678-6653
- Website:
- http://www.ajdanboise.com/
- Address:
- 22 Denver Rd, Denver, PA 17517
- Hours:
- Thursday7AM–5PM
- CLOSED
- Reviews
- Map
Monyer Electric Reviews
4.8 stars based on 33 reviews
Featured Comments:
M
Mark Wolf
5.0
Monyer did a excellent job from the initial contact all the way through to the installation. Sean, my salesman was upfront and honest about everything and they were able to make reasonable exceptions to meet my budget. They were clear about the process from permitting to scheduling. The office ladies were pleasant and helpful even when I had the most ridiculous questions. Special thank you to Emmy, Brittany and Catherine! The install team arrived on time and were ready to get down to business on the day of my long awaited installation. All of my expectations were exceeded! Thank you Monyer Electric!
J
Jude Lombardozzi
5.0
My Generac installed by Monyer wouldn't kick after running out of propane. Their technical support was able to get me fired right back up!
N
Nelson Lagares
1.0
So what can I say. I have an $11k that I was paid upfront and installed but I cannot use it at all. And I currently do not have power in my house. There were suppose to contact PECO to make sure that the gas meter was large enough to sustain the generator. The tech that installed the generator said there was a gas leak and to call PECO. I called PECO and a tech came out and discovered a few leaks on the connection line that Monyer installed. Also he said that the meter was not larger enough so he shut the unit off. He said to contact Monyer to see if they got approval from PECO. Monyer said yes. I contacted PECO and they said they were never approved and that a much larger meter was needed. I contacted Monyer and they stated this “if we do not hear from PECO we ASSUME it is good to go. They assume!!! Well your assumption is costing me. I hope everyone at Monyer now makes sure they have enough BTU’s. Unacceptable! Do your due diligence!
Response from the owner
Hello and thank you for sharing your experience. We do strive for customer service excellence and I am sorry that we have not met or exceeded your expectations. We guarantee our workmanship and have repaired the gas leaks at no cost to you. PECO also does not charge for a meter upgrade. We will continue to work for your complete satisfaction as we have done with all of our customers and make sure that you do not incur any extra costs. Again I apologize to see that you had a negative experience and we will continue to do all that we can to take care of you and your new generator!
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