Mr. Electric of Douglasville
Douglasville, Hiram, GA

Mr. Electric of Douglasville Reviews

4.6 stars based on 63 reviews

Featured Comments:

• C

  Cameron Searcy

  5.0

  Great service, even better people. The two gentlemen who came out to install light fixtures and outlets in my home were outstanding. They were professional, punctual, and possess a high skill level in the industry. I cannot thank the gentlemen enough for their work in my home.

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  Response from the owner

  Cameron, it was an absolute pleasure working with you! Thank you for allowing us to work in your home.

• J

  Jackie Roberts

  5.0

  I've used Mr. Electric of Douglasville twice. Both instances I spoke with Lamont and he was the technician that replaced my outlets. Lamont was forthcoming about price, knowledgeable, on-time, and happily answered my many questions. Overall excellent service and will use again.

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  Response from the owner

  Thank you Jackie! We look forward to working with you on future projects.

• B

  B Day

  1.0

  We contacted the company about wiring the electric part of our newly installed generator. We chose them, because their website said they were experienced and licensed generator installers. They scheduled someone to come by 2 business days later (a Tuesday), but no one showed. When we called them, they said the person had an emergency and rescheduled for 2 days later (a Thursday). I was miffed that they failed to communicate the issue without us calling them first. Someone came out on Thursday, the second appointment, and gave us a quote and said it would take 2 hours from start to finish. The price and time allotment was acceptable and we proceeded to schedule the install. Two weeks later the installation was to begin on a Monday at 10a. The person showed at 11, read the manual and left. Said he needed to go to Home Depot for parts. While he was gone, the office called to tell us that they needed to pull a permit and have the electric company come cut power, but the power company couldn't come out for 2 weeks. What?? The electrician came back around 1:30p and started installing what he could before the electric company came. By this time it was pouring rain. Around 4p he left to take his partner home, who'd gotten sick. The "2 hour install" was not complete. He came back and worked 2 more days to finish the "2 hour install". On the 3rd day around noon, he told us he'd have to cut the power for 15 minutes, that he didn't need the electric company after all. It was off for 2 hours, and I couldn't work. When the "installation" was complete he left, and took the owners manual with him. He did not turn it on and set it up to run. We spent the next week reaching out to him and the Douglasville branch trying to get him back out to finish setting it up and to get the manual back from him. We went so far as to call corporate. They took our information and we never heard from corporate again, after being told they'd call back in 48 hours. One week from when he "finished", he showed. He tried to finish setting it up, and install a nut he missed. While I was working and he needed information about our Wi-Fi. I provided the information and it was obvious he didn't have inkling what he was doing. The instructions asked for information on the generator, not my wifi. He couldn't find the information. Told me to call Generac and get it! Said he'd come back and finish. He didn't have the bolt, nor knew what he was looking for. Said he'd install the bolt when he came back AGAIN. I called Generac and got the information, which was on the generator behind a panel. With the owners manual in hand, I finished the install myself. We found the bolt closet to the box he installed. I do NOT recommend this company. They cannot communicate, do not have experienced installers, nor do they know what they're doing. I question if it's wired correctly...

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