Mr. Electric of Houston Midtown
Robinhood, Houston, TX

Mr. Electric of Houston Midtown Reviews

4.9 stars based on 110 reviews

Featured Comments:

• D

  Demetri Chambers

  5.0

  This review covers both the company (Mr. Electric) and the service technician (Brandon Turner). I am thoroughly pleased with both the company and Brandon Turner's service of my electrical problem at my residence. There is but one word that fully describes Brandon Turner's level of service that was provided at my residence. That word is "Excellent". From the moment Brandon knocked on my door, to the moment he completed the service, he displayed a full array of "know-how", understanding, and focus. The service call at my residence involved multiple problems. I explained the problems to Brandon and he went to work solving them. I was especially impressed by his methodological way of diagnosing and approaching the problems with an eye toward solving them. He was thorough in investigating the symptoms and he took his time to make sure that nothing was misdiagnosed. He then arranged his work to attack each other problems in an order that clearly demonstrated that he knew what he was doing. One of the electrical problems that I was facing required Brandon to make a second trip to the supply store. He may the second trip without complaining and without delay. Upon completion of his work, Brandon cleaned up and hand vacuumed the area where he was working. He did such a complete job cleaning up that by the end of the project, I was not able to tell where he was working. Before leaving my residence, Brandon explained to me in detail all aspects of the work and how I can expect things to be going forward. I highly recommend the company, Mr. Electric and the service technician, Brandon Turner. The excellent service began with the way the company contacted me to confirm the scheduling of the service visit. The company representative who I spoke with was courteous and very patient with me during the entire conversation. In fact, there was a point in time when I had to put the person on hold because another call had come through. When I was able to return to my call with the Mr. Electric representative, although I apologized, she did not seem irritated or bothered that it took me so long to get back to the call. In this day and age where so many people seem to be irritated with the smallest of things, it was like a breath of fresh air for the company representative to be so patient and understanding with me during the service call scheduling phase. I was also impressed with the company's process and system for staying in touch with me as the service call date was upcoming. I really liked the information that the company would send to me via text message as the service call date was forthcoming. I also really appreciated the manner in which the company's representatives called me as the service date was upcoming.

• K

  Katherine “Kathy” Knapp

  5.0

  Had breaker go out on Thanksgiving day and emailed Mr. Electric that day to see if electrician could come out. They responded by coming the next day. Michael was very professional and rigged a repair that would allow me to use my microwave, but told me what others had mentioned before that my 40-year old electrical panel needed to be replaced. Scheduled the replacement for two weeks later with Michael and he came and replaced it. Although it took about six hours, he was diligent and focused doing the job. I appreciated his friendliness, professionalism, and willingness to answer my questions. Highly recommend Mr. Electric Houston Midtown!

• B

  Bryce Livingston

  5.0

  I needed an electrician ASAP and Mr. Electric was able to send someone out within 2 days. Robert Untermeyer was not only professional, but also personable and hilarious. He was extremely helpful and was able to get everything done in a timely manner. I would 100% use Robert again if we ever need any more work done. If all of the technicians are as great as him, I would recommend this business in a heartbeat. Thanks Robert!!

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