Norris Electric Cooperative
IL-130, Newton, IL

Norris Electric Cooperative Reviews

3.6 stars based on 23 reviews

Featured Comments:

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  carol Hewkin

  4.0

  They were very courteous to me I went online to pay my bill like always. Somehow it didn't process through doxo and on my end I had a confirmation . They called to ask if I had forgotten and we were able to clear it up.

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  Reba Burt

  1.0

  Shady and unethical. Just because you CAN bypass state law and perform shut offs in the winter doesn't mean you SHOULD, especially when the household contains children and/or elderly. If you want to monopolize power services in so many areas, at least run your company (Co-Op) with the same compassion and basic human understanding as ameren. Luckily I did not live in a norris supplied area for long (due to an equally shady landlord) but in the future finding out a house is serviced by norris would be a deal-breaker in me considering the home to rent or buy.

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  Melissa Macklin

  5.0

  I used to dread calling Norris Electric. The people were once rude, and condescending as can be. HOWEVER, the people in billing especially have made a complete 180 in attitude. Although I was late, I was greeted by someone who did not talk down to me and allowed me to work a plan that worked for my family during a difficult time. Thank you. PLEASE, retain the attitude you currently employ..It is a much easier time than only a couple years ago.

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