Northern Heating & Air Conditioning
Richmond, Shawano, WI

Northern Heating & Air Conditioning Reviews

3.4 stars based on 10 reviews

Featured Comments:

• L

  Lynn

  5.0

  My heat went out in the night. Northern heating technician Ryan was here by 930 am. For an 11 am appt time. He was very knowledgeable. He found water in my line and cleaned the screen. The furnace stopped working again at 445 pm. Ryan had gone home at 330... 30 minutes away. Ryan came back into town to get a code off the furnace and cleaned the igniter. He postponed dinner to help me. He even pointed out a hazard where my hot water heater is concerned. My furnace has been working great ever since. The only negative is there is a woman who takes the calls for emergencies..after hours. I called at 530 am...left a message and she never returned my phone call. I called northern main office as well and left a message. I had to call again at 7 am...and someone answered the main shop. If you don't return an emergency call....you shouldn't be the contact and have that responsibility.

• J

  Jennifer Verstoppen

  1.0

  We contacted Northern to install a bathroom fan. It took them almost a month to even fit our job in. The installer couldn’t finish the job the day we had scheduled, so I had to schedule another day the following week. I had to reschedule this appointment because they were almost 3 hours late. I rescheduled for a cour weeks later. They said they would be at my house to complete the job on the following Tuesday morning. They arrived at my house a few minutes before 3pm for this “morning” appointment. I'm very disappointed at the lack of reliability and punctuality with this company. If you need a job done in a timely manner, this is not the company to hire.

• A

  Anthony Kotula

  5.0

  This year was my first time having issues with my central air conditioner. I called on a Friday when it was very hot and busy for them and they were able to come fix my problem within 3 days. The tech was very knowledgeable and they were able to work with me on price. I will definitely be calling them if I have an issue again.

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