Pacific Coast Home Services
Qume, San Jose, CA

Pacific Coast Home Services Reviews

4.4 stars based on 234 reviews

Featured Comments:

• J

  Jason Matt

  5.0

  They are super professional and always respected my home and went above and beyond to satisfy me. (I am one of the pretty demanding types and am almost never impressed) They took me back to a time when service mattered and when people would bend over backwards to meet the demands of a client. A superb group of installers worked on my Kitchen and Bath remodel. Always on time and boy are they cleeeean. I have real wood floors that easily scratch and they covered every inch with cardboard and never made a scratch! They were in my home for 2 months every day (week days) until complete. I looked for issues and honestly couldn't find any. Super surprised that this level of service still exists today. I happily paid their top dollar price to get everything exactly as I wanted. You certainly get what you pay for! Highly highly recommend for people that understand value and investment into their home. Thank you so so much Steve and crew!

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  Response from the owner

  Hi Jason, Thank you so much for taking the time to provide us with such a detailed review! We have been in business for over 30 years and have highly trained professionals. Our technicians and installers will always treat your home the way that they would treat theirs. I will make sure to share your detailed feedback with the team that was assigned to your bathroom and kitchen remodel. Thank you for choosing Pacific Coast Home Services for your remodeling needs and enjoy your newly remodeled bathroom and kitchen.

• C

  Chao Zhou

  5.0

  I had two power outlets breaking down. Kenneth came in and diagnosed it in a very timely manner. He was very friendly and professional and demonstrated great patience in walking me through the ins and outs of the breakdown. He was able to pinpoint the root cause of my circuit while the electrician from another company couldn't. Would definitely work with them again.

• M

  Madeline Huberth

  3.0

  We had a kitchen light that wasn't working. The technicians sent to diagnose the issue were professional and courteous, and did a great job explaining additional upgrades we might make to our panel. However, I didn't get a complete set of estimates initially sent over email as I was told I would, and there were details I didn't understand and wanted clarification on (i.e. if the estimates were inclusive of them picking up a new fixture as well, and what the cost would be if I picked it up). I'd sent emails directly to the technician as well as the company's general service line asking for clarification, with no response. When I called the office with my question (as well as the request for a more complete set of cost estimates for different routes forward), I was told I'd get estimates resent with clarification, and although I got more estimates sent over email, as far as I could tell, they weren't complete in answering my questions about what was included. Ultimately I got the fixture replaced by a different electrician who was more responsive, also at around 1/3 the cost.

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  Response from the owner

  Hi Madeline, Thank you for taking the time to provide us with your feedback. We can understand your frustration and apologize that you did not receive the answers you were looking for. We will be sure to share your review for training purposes.

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