Palmetto Residential Electric
Industry, North Charleston, SC

Palmetto Residential Electric Reviews

3.7 stars based on 23 reviews

Featured Comments:

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  Maxcina Gadsden

  4.0

  The interview was great. Loved how the company and culture is a solid. To hear about the growth potential was amazing. After listening to the CEO, I was amazed at the personal touch he puts forth to make sure the employees feel like family. Overall, it was nice to know that a company cares about their employees. I wish the best as the company transitions into a new era. The best is yet to come.

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  Richelle Coffey

  3.0

  I am editing my review after a much better conversation with I believe the site manager in Charleston. Long story short my original conversation was answered by a woman who is most likely new and wasn’t able to help my issue but after getting a number of someone who was more understanding of my issue I was able to get my problem resolved and have an appointment scheduled for this week for my problems to be fixed. Thank you for your quick response below to Palmetto residential services and also to the site manager here in Charleston!

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  Response from the owner

  Mrs Coffey who did you speak with? Please call the office ASAP and as for the CEO ( Brian Taylor) he’s a great guy and will address any issues. Very sorry for any inconvenience we do not tolerate or support any disrespect to customers or employees.***EDIT/UPDATE*** Thank you For the update to your review as stated earlier it’s out of the norm for our company to disrespect ANYONE we don’t and won’t stand for it. Regardless I am glad we resolved the issue

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  Robert Daniels

  1.0

  I called 3 times just to get the initial appointment. I decided to go with Palmetto because they wired my new house hired by the builder. After finally getting someone to come out, the tech didn't know what kind of plug I wanted when I told him what it was and showed him a picture for a 240v outlet with locking plug. I also wanted a small power meter installed and he had no idea how to do it. He said he would have to reschedule and someone would get back with me to follow up. Nobody ever called me back so I called Mister Sparky and they took care of it next day on the same day the tech arrived within an hour. So overall, the tech was not knowledgeable and the appointment scheduler failed to get back with me so no service was done.

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  Response from the owner

  Very sorry you had that type of experience. We pride ourselves on service and this seems odd that it happened to you. Please call our office Monday morning 8437674448 so we can discuss this. I will gladly make it right. Ask for Brian Thanks

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