Phoenix Performance
Irma, Hamilton, OH

Phoenix Performance Reviews

4.4 stars based on 35 reviews

Featured Comments:

• k

  kyle inderhees

  5.0

  I worked with David for a short time but here's my first off impression of these guys. He's very upfront with everything and will tell you how it is out of the gate with everything he does. Off the conversation I had these guys are there cause this is their passion and they take pride in everything they do. They're not afraid of any project, honestly felt like a scene out of fast and furious after seeing all the stuff they had goin on. After a shop tour I was astonished that this hole in the wall shop had all these projects lined up to get into their shop. Keep up the good work!

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  Response from the owner

  This just made our day! Thank you! We try our hardest to make out clients happy!

• j

  jayden harris

  1.0

  Good friend of mine got played out of his car for 4 plus months if you wanna wait months for your car then this is a great spot to go. Fully recommended for waiting. You may not know but that’s besides the point. Fact of the matter is my great friend of mine gets screwed over. The car sat there untouched for months not even lifted the hood to work on. Wasn’t worked on even though promised to have it done in 2 weeks. I don’t think 2 weeks is 4 months check yourself

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  Response from the owner

  Your friend was given that time line with the understanding up front with witnesses present that parts could be an issue, we were in contact with him not only during business hours but also several times after 9pm. We were 100% truthful and open about the entire situation. It's all been documented on 3 different types of record. Say what you want to say, other reviews speak the truth. Yep, shipping for everyone is messed up, we gave him a ride for work and all. Its not our fault parts and shipping were a problem both completely out of my control

• J

  Juaneite Welonaska

  1.0

  BEWARE!! I had my son’s Mazda here for almost a month. I was told that my car would be done in a week and just had a misfire, and at every turn there was some other delay or was told his mechanic had called off. He is definitely good with words but nothing I was told actually came true or at least in the time he had promised. I feel like I was taken advantage of because I was nice and just naive. I would definitely not go back.

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  Response from the owner

  We haven't had a car in for misfire only? I don't know nor do we have anyone with your name or an invoice for a misfire by itself. I've never talked to someone mother about a mazda either. I don't know you. ? You say your mazda, yet I have no invoice with your last name let alone your first name. I record everything. Invoices are always on hand for anyone that wants to actually come to the shop and look at them. Heads up, my invoices are handled and managed by a third party, I can void them but can't delete them. Come take a look for your self those that read this. I'm no liar

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