PhotonWorks Engineering
King, Honolulu, HI

PhotonWorks Engineering Reviews

4.3 stars based on 12 reviews

Featured Comments:

• L

  Lou Darnell

  5.0

  Thank you for doing a great job on installing my PV system. Everyone that came to my home was polite and eager to accommodate my requests. I was also very pleased that foot traffic on the roof caused some shingles to be damaged, but your guys replaced them without me asking. Sam was particularly polite and exceeded my expectations in connecting the equipment on my garage with the solar system on the roof. He also did a superb job in connecting the system to my network. At the end of each day, there was no evidence that your techs were working around and on my home. There was a lot of packing material kept in my garage until the last day when your guys loaded it up and hauled it away. I would also like to recognize Steve for putting the final adjustments on the system and orienting me on the system’s operation and how to use the apps. His technical competence and customer oriented skills are truly exceptional. Again, thank you and please pass on my thanks to your techs for doing a great job.

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  Response from the owner

  Mahalo Lou it was a pleasure to serve you!

• T

  Tommy

  5.0

  We are very pleased with the solar system installation by Photonworks. We were referred by a friend and found the sales process to be informative and simple. Once the job began, the workers were diligent and paid attention to detail, making certain the final product was installed as promised. Photonworks is highly recommended.

• J

  Judy Murata

  5.0

  Working with Photonworks was a great experience. All I knew about PV systems was that I wanted/needed one + battery back ups when we rebuilt our home. I had spoken to other companies and was so dissatisfied with my experiences. My first conversation with Mr. Paul Orem was unlike any I had experienced with the other pv companies - as I thought I was speaking to a marketing/sales person, I didn't quite know what to make of our first conversation as nothing felt like a sales or marketing pitch - just straight forward information. I had no idea I was speaking to the CEO - he was patient (especially with such a PV ignorant potential client such as me), kind, forthcoming, and very comprehensive in his explanations. I appreciated his always responding in a very timely manner to my phone calls and emails. The entire process has been quite seamless and effortless. Each member of Photonworks that I have encountered/worked with has been courteous, kind, responsive, professional and very customer service oriented - from Mr. Orem, CEO, to Keelan who was incredibly efficient, kind and helpful with the complicated process of communication/documentation with HECO (could not have nor wanted to do that on my own), to Steve Frieberger who was assigned to supervise our project (the best - another incredibly patient gent!) to each of the installers (initial install and upgrade as well) - no complaints, only praise and gratitude for each and all of them. They are just not good at what they do, but their core values, their commitment to those values and follow through is incredible. I just cannot say enough about Mr. Orem and Photonworks - I am so very grateful that I was referred to them, so very grateful. It was and continues to be a wonderful and most uplifting and gratifying experience.

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  Response from the owner

  Mahalo Judy it is a pleasure to serve you!

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