Pickwick Electric Cooperative
TN-142, Selmer, TN

Pickwick Electric Cooperative Reviews

3.9 stars based on 135 reviews

Featured Comments:

• A

  ANTHONY TENRY

  1.0

  No human contact in customer service is horrible. We’re loosing food and etc because of Pickwick Electric. I will persue this because my services cost is as much or more than any other place I’ve lived , Alabama , Shelby Co TN, Madison Co TN and etc.. I’ve always been able to talk to a human even in the tornado in Jackson ! We knew within a day when our services were restored and we were without two days. We have Barker street and Beaverwood without power and it appears one line. The workers are setting in the truck waiting on the sprinkle to stop. . Pickwick Electric needs structure and professional guidance . I’m really sorry to say this is horrible customer service to turn your ear until your clear.

• J

  Julie Livingston

  3.0

  Need to improve their website. Useless trying to establish online account. In this era, there is absolutely no excuse for this.Their monthly magazine, while informative arrives too late. They have listings of events in certain areas of Tennessee, but the events are sometimes over when the publication arrives. Our bill sometimes does not arrive. You folks really need a new business model to enter the 21st. Century. Having said all this, I have never had an issue with service when we have required it. Linemen have always been competent and professional. We have been with Pickwick for over 15 yrs.

• P

  Phillip Comer

  1.0

  Worst utility company that ever existed. If a small internet company with 3 service workers can restore service, faster than an electric company, there's a serious problem.

More reviews (2)