Electrician

Platt Electric Supply
Orange, Chico, CA

3.8

(12)Check map

Phone:
+1 530-343-0211

Website:
https://www.platt.com/platt-electric-supply/CA/Chico/StoreLocationDetail.aspx?id=66&utm_source=local-listings&utm_medium=organic&utm_content=GMB

Address:
745 Orange St, Chico, CA 95927

Hours:
Friday6AM–5PM
CLOSED

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Platt Electric Supply Reviews

3.8 stars based on 12 reviews

Featured Comments:

W
Walter Horton
5.0

The guys there are friendly and helpful good prices and if the don't have it they go out of there way to find it for you
Response from the owner
Walter Horton, thanks for taking the time to give us a review. We pride ourselves with a knowledgeable and helpful staff. Happy to hear they found a way to get you what you needed. We appreciate your feedback immensely. We hope to see you again soon.
R
Richard Jones
1.0

Platt Electric in Chico. Why do you refuse to be a resource and help for your customers? Their customer service is terrible. They refused to tell me any prices over the phone. They refused to tell me what they even had available. I asked the guy who answered the phone for the cost of standard Romex per foot and explained that I was going from a 100 amp transfer switch (which he told me to find online) to a 240 outlet. He said he couldn’t give me a quote. I then asked, “Just Ball Park it. For 10 feet should I expect $100 or $1,000?” He refused to even give me range with a $900 +/- variance. I guess this is why I’m grateful for the free market. By the way, I called Dan’s electrical supply and they gave me everything I needed and were super helpful. Yeah to Dans! Boo to Platt.
Response from the owner
Richard Jones, thanks for taking the time to give us a review. We are very sorry to hear you had a poor experience. Platt prides itself on excellent customer service. We have escalated your feedback to a local manager in the hopes their service can be improved.
B
Brian T
1.0

Lazy. Called in a small but important order asked to pick it up right before closing, also called 1/2 hour before letting them know imI'on the way. Arrived just before 5 and they were already locked up. When the employees saw me arrive the got in their cars and RAN. I've never seen such BS and laziness from a construction supply co. Their prices are already ripoffs. You guys couldn't wait 2 minutes?! I will never use again.
Response from the owner
Brian T, thanks for taking the time to give us a review. We are very sorry to hear you had a poor experience. Platt prides itself on excellent customer service. We have escalated your feedback to a local manager in the hopes their service can be improved.