Platt Electric Supply
Oregon, Redding, CA
- Phone:
- +1 530-221-1955
- Website:
- https://www.platt.com/platt-electric-supply/CA/Redding/StoreLocationDetail.aspx?id=58&utm_source=local-listings&utm_medium=organic&utm_content=GMB
- Address:
- 9597 Old Oregon Trail, Redding, CA 96003
- Hours:
- Thursday6AM–5PM
- CLOSED
- Reviews
- Map
Services
Platt Electric Supply Reviews
2.9 stars based on 21 reviews
Featured Comments:
J
Jacob Simmons
5.0
Great customer service. They will bend over backwards to help you find what you need. I always use platt
Response from the owner
Thank you for sharing your feedback, Jacob Simmons. You should always expect great customer service when you visit us. We appreciate your feedback immensely. We hope to see you again soon.
F
FPV Tryhard
1.0
My company does over 4 million dollars of work each year... we strictly use platt. I’ve been to well over 40 different platt stores... this one, is, without a shadow of doubt, The very worst platt I have ever done business with. They are unknowledgeable, incompetent, have extremely poor communication, and are INCREDIBLY rude... I don’t know if it’s just a vortex or what, but literally every single one of them act like they would rather be doing ANYTHING but talking to you. This platt is so bad, that we set up an account with north valley, for a single job. North valley is better. They’re a little more pricey than platt, but the customer service is top notch.
Response from the owner
We are very sorry to hear you had a poor experience. Platt prides itself on excellent customer service. We have escalated your feedback to a local manager in the hopes their service can be improved.
M
Management Office
1.0
The inside sales staff is inadequate at best. I called two times describing what I wanted, they ordered it and we picked it up and installed one only to find out it was useless and would not do what we wanted. Called to replace it and was advised because it was electric the one item installed was not returnable (even though it was never used and never functioned). Now, to return the item Chris was very emotional on the phone, yelling and argumentative. I would take my business elsewhere and avoid this company.
Response from the owner
We are very sorry to hear you had a poor experience. Platt prides itself on excellent customer service. We have escalated your feedback to a local manager in the hopes their service can be improved.
More reviews (2)