Professional Control Systems Llc
Justin, Durants Neck, NC

Professional Control Systems Llc Reviews

1 stars based on 1 reviews

Featured Comments:

• B

  Brian Baird

  1.0

  PCS failed to call in a timely manner once they received the work order, I had to call them the next day. Strike one. They scheduled a date and time (b/t 1-5:00) to diagnose our household electrical problem in Ches, Va. The technician called me the morning of the sched visit and asked me if I was at the house. I told him no, he was sched b/t 1:00 & 5:00 pm that day, I had arranged for someone to be at the house at 12:30. He answered he was going to be in VB that afternoon, I told him I could have someone there in 30 minutes. He said no thanks and left. At lunchtime I called PCS about this issue and the receptionist told me I was sched b/t 8:00 & noon, which was a lie. I told her no way, as I had arranged someone to open the house two days before. She proceeded to tell me that the tech was in VB and he wouldn't be back that afternoon, despite our prearranged date and time. I was upset and told her what happened, and that they had messed up the schedule, that I would wait for the tech to arrive that afternoon. Someone from PCS then called the warranty company and told them that due to our conversation they wouldn't be coming. Talking about covering your a** when you screwup ! Thats how they cut their workload, DON'T SCHEDULE ANYTHING WITH THIS COMPANY !!!