Professional Electric Inc
Eisenhower, Alexandria, VA

Professional Electric Inc Reviews

3 stars based on 6 reviews

Featured Comments:

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  SJ U

  1.0

  Do not use this company. I paid for a new AC unit 10 months ago. They have not provided updates as to the status of the unit. As each month passed, I called and asked where my AC unit was. They said it was a supply chain issue. OK, that excuse worked the first 5 months, but enough. When I started getting firm with "Lisa" (because there is not other person to talk to and no other phone numbers listed) she would tell me that she would check on it and call back. She has NEVER called me back. NEVER. Two weeks ago, I told her that I fed up and either want my AC unit or my money back. Surprisingly, she said the AC unit had come in and we arranged an appointment for installation. My tenant took the day off of work and waited. They never showed up, or called. I called the company back and got the answering service. Left a message. The company NEVER called back. Today, I called and "Lisa" picked up the phone, I said my name and she hung up. When I immediately called her back, the phone was transferred to the answering service...at 3pm in the afternoon. The answering service said it was unusual that the line would be switched over that early. They have had several thousand dollars of my money for 10 months without delivering a product! They STOLE MY MONEY.

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  Stacey Yonce

  5.0

  Karl is great! We have used these guys to replace knob and tube wiring in a 100-year old house, and we've used them for a kitchen remodel and some smaller jobs. They are excellent electricians and they do exactly what they say they'll do, on time. They're not the cheapest, but their pricing is fair and accurate. Office staff is professional, too, and friendly.

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  Kathy Kratovil

  5.0

  Tom at professional electric did some work for my seller at an Alexandria condo high-rise today; he was very responsive, did excellent work and I greatly appreciated his patience and time! Looking forward to working with him and this company again soon.

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