Rabe Hardware
Locust, Blairstown, IA

Rabe Hardware Reviews

4.6 stars based on 37 reviews

Featured Comments:

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  Tom Shank

  5.0

  We wanted to get solar panels installed and a good friend recommended Rabe Hardware. After getting a few different quotes, we decided to go with Jake and his crew because of the great feedback we received from multiple trusted sources. The crew did an awesome job installing the panels and hooking everything. All the instructions we straight forward and professionally delivered. Jake was very easy to work with and steered me in the right direction. We had some complications come up (derecho and other contractors - not Rabe) and it threw the schedule off but Jake was flexible and worked with us on completion of the job. I am confident we made the right choice. Every step of the way his crew was professional and easy to work with. I feel like we found a contractor that takes care of us the way we would a family member. 5 stars all the way.

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  Response from the owner

  Thanks Tom, we really appreciate your review and your business. If there's anything we can do for you down the road, just give us a shout.

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  mike kitsmiller

  1.0

  We were in need of a new water heater and called Rabe Hardware in Blairstown, since we had a geo-thermal system in our home before we purchased it. They gave us two quotes over the phone for two different water heaters. One was $800 and the second one was $1100. We chose the $1100 one and had them come out to replace our old one. Imagine our surprise when the bill was sent to us and the water heater alone was $2018.70. With labor and parts the total bill came to $2613.36. We called Rabe Hardware right away and the same girl who gave us the quote admitted she had made a mistake. She would see what she could do and get back to us. Never did. We had to call them back. The same girl said there won't be any changes made and that we would be responsible for the full amount. When we asked to speak to a manager she refused. We had to call back several different days. When we finally did get to talk with a manager the girl lied about giving us a quotes. We will NEVER use Rabe Hardware again. Questionable billing practices! The Kitsmiller's, Urbana,

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  Marc Franke

  5.0

  Short review: Rabe great! I installed my 4000 watt solar array about 8 years ago. There weren't that many installers then. The company I had do it did a good job (the system worked well) but communication, details, follow-up, etc. were pretty lacking; took a long time. The Derecho with it's 100+ mph winds (130 max?) for 40 minutes bent my array mount about 15° off of true and twisted the pole mount. The solar array still worked but had hairline cracks in the mount welds. Thank goodness for that array! We were without power for 6 days. My special inverter kept the freezer alive and charged devices for our family and friends. I contacted Rabe Hardware for the mount repair hoping to get a better customer experience than the first vendor. Wow! Everything from start to finish was top notch and A number one! I've taught solar at the local community college and these people are as knowledgeable as it comes. I couldn't be more pleased. I will be recommending Rabe Hardware to everyone who asks about solar.

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  Response from the owner

  Thanks Marc, we really appreciate your honest review! If there's anything else we can help you with in the future just let us know.

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