RALCO Electric & Generator - Standby Generator and Electrical Services Division
State, Westport, MA

RALCO Electric & Generator - Standby Generator and Electrical Services Division Reviews

4.8 stars based on 45 reviews

Featured Comments:

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  Peter Thompson

  5.0

  Cummins whole house generator installation. Joshua Benoit came out promptly to evaluate the site, was very knowledgeable and offered good suggestions for the install. Generator was on site within a week when other contractors consulted could only offer a four month minimum lead time for installation! Outstanding!

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  william gray

  5.0

  We recently contacted Ralco about replacing our 15+ year old, 12KW Kohler generator. It had seen better days and was burning oil at a rapid pace. Here in Little Compton we are prone to power outages, sometimes for no apparent reason, so whole house generators are common. Josh Benoit responded promptly, came to meet with us and reviewed a number of options to consider. We were most interested in options that allowed us to keep parts of the system(i.e. transfer switch and wiring between the generator and the transfer switch); and, rewiring to add components to the generator. Josh worked with us to craft a proposal that reflected our wishes. We decided on a new, better featured 14KW Kohler generator that could tie into our existing transfer switch and allow us to keep the existing wiring between the two. On top of that, we included switching out some circuits at the transfer switch to add the lighting, outlets, etc. that were important for us to have on the generator. Within a month of executing our Agreement with Ralco, we had the new generator in place, and operational! Kudos to Josh and his 5-man installation team! All were very easy to work with. They hit the ground running early on installation day, and had us on-line by shortly after noon time.

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  David Brooks

  5.0

  Woke this morning with no power and generator not working. Called Ralco first thing and spoke with Laurel and Stacy. They calmed me down and arranged for a service sometime today. A technician arrived within 3 hours and we were back up and working in no time. Our tech Arthur was wonderful. I will definitely use Ralco again

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