Rappahannock Electric Cooperative
Church, Culpeper, VA

Rappahannock Electric Cooperative Reviews

2.4 stars based on 125 reviews

Featured Comments:

• K

  Katherine Devine

  4.0

  There has been a lot of ups & downs since Covid initially hit and REC really has impressed me with pretty much everything and anything I've had to contact them about. Between covid and having a girl who had been a roomate run up the bill excessively during her stay which had made my covid balance suffer further they have just gone above and beyond to let me know there were applications to recieve aid & to fix or amend payment plans or whatever the case may be. Im not sure if Cecilia with whom I just spoke to is at the Culpeper location or where but she was kind, compassionate & amazingly professional while she helped me work out an issue over the phone. She was just a joy to speak with. I hope the area I move to is still within their service area so that I can have them as a provider again. They really do go above & beyond for their customers despite some of the negative flak they've gotten from the community during storms when mass outages happen. Thank you REC!

• D

  Daniel Butler

  1.0

  I would give REC a -1 if I could. We live in Malvern of Madison on Liberty Lane and still don’t have power! The ENTIRE neighborhood has been restored except for a few houses on Liberty Lane. It’s been 4 days and no crew has been to look. A neighborhood a couple miles down the road just lost power yesterday and they already have a crew on the scene. No communication at all from REC. There’s a tree still hanging on the power line right down from my house and no one has been to check it. Poor preparation and leadership on their part!

• A

  Alex Newman

  2.0

  I've been with REC for 12 years. (not like I have a choice, it's a monopoly) More expensive than Dominion. A "cooperative" that has board elections where the same chosen few get reelected. The president (I guess former now), Kent Farmer, made $1,083,371 in 2019 according to the latest 990 filing. You feel more like a cable customer than a "member/owner". A backwards ideology based almost entirely on their contracts with large coal producers in western Virginia. Punishes alternative energy at every turn. While Central Virginia Electric Cooperative is wiring their whole territory with fiber optic cable , REC drags its feet. If you have a choice, don't purchase a home in their service territory.

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