Ready Power
27, Sulphur, LA

Ready Power Reviews

2.8 stars based on 16 reviews

Featured Comments:

• J

  Jamie

  1.0

  I called THREE days ago requesting a service appointment before the ice storm hits. I was told they would come “tomorrow”. That was 2 days ago. No show! No call! No communication! No nothing!!! There is a red light on (usually it’s green). I pay a subscription to keep my generator serviced by this company and this is what it has gotten me....absolutely NOTHING!!!!! FYI: I also had to change the oil and service it myself after Hurricane Laura and Delta even after calling to request help. As a female, I didn’t know where to begin. Thank goodness for YouTube and neighbors willing to help. You can bet you a** that I will be filing a complaint with the Better Business Bureau. As for anyone reading this, PLEASE go elsewhere!!!!! This local company fully expects you to pay your service fee on time but good luck getting them to hold up their end of the deal and actually show up!

• T

  Trevor Jolie

  5.0

  Helpful and honest. Always answer our calls.

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  Response from the owner

  Thank you for your review Dr. Jolie! We value your business

• J

  Jessica Reon

  1.0

  I understand we are in the middle of a crisis, but this is exactly the situation your company is designed to help. Your response, or lack thereof, is the height of irresponsibility after your community has been devastated. My mother has a Premium annual warranty with your company. In your contract you have stated that you will come out and help just in these situations. Yes, you are all working to secure your homes and families, however that is not the point. Hopefully your insurance company hasn’t left you in a lurch because he or she is busy with his or her own crisis. If you feel as though you will be unprepared for a catastrophic storm, then prepare ahead of time and make arrangements with outside crew or companies if necessary. I am sorry, but this is the business you provide and the service your customers pay for. My mother has referred several people to you over the years. However my advice for all potential customers is to take your business elsewhere. After communicating with Kacey, she insinuated that because my family was able to run a generator, they did not suffer any loss. To be honest, the entire conversation on her end was unprofessional, but this in particular hit a chord with me. Simply because a home is not leveled and a generator can operate does not mean there is not loss. While it is devastating that some have lost everything, that does not negate the losses of those who have lost but not lost it all. Some people also rely on electricity for lifesaving medical equipment and not purely comfort. The fact that this generator service has advertised care amidst crisis, and then she tells me that if my mother lives for a week without power she is actually blessed. Please run in the opposite direction.

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  Response from the owner

  Anyone reading this post, I urge you to go look at our Facebook for more details. Ms. Leon to quote one of our customers: lwe are so quick to demean and speak ill of others when things don’t go our way. We are in uncharted territory and everyone is doing their best💔. Romans 13:8-10 talks about love and how important it is. At this point we need to seek the Lord, display the fruit of the spirit and support this small business that is doing their best. We will be stronger through this but we must support one another. I can’t live in my house and so many others that I know have no home. I pray for everyone in this feed and that the Lord will bless, protect and keep us all through this time. If we work together we can get so much more accomplished 💔🙏🏽❤️. Thank you Genset for your hard work and sacrifice! My dad has had excellent service with you all for over 10 years. God be with you and your families💔 “ Please look to our other reviews to judge our small business. We have been working around the clock to help all customers.

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