SameDay Appliance Repair and Electrical Services
Paso, Sacramento, CA

SameDay Appliance Repair and Electrical Services Reviews

4.2 stars based on 108 reviews

Featured Comments:

• G

  Gabe Nacht

  1.0

  I would give them zero stars if I could. Like many of the other disastrous 1 star reviews, I was forced to use Same Day Appliance Repair by my home warranty company to fix a wine fridge. After the technician came out, he said that he needed to order a new small part and that we would hear back soon. After two weeks, I called the company and was told that someone would schedule the repair visit. After waiting another week, the fix was scheduled (we are now 3 weeks in). When the technician was coming for the scheduled appointment, he called and said that the part was not the correct part and that he would need to alert the parts department and have a new part ordered. I called the company to express my frustration and asked to speak with the owner. The person who answered the phone would not provide me the owners name and simply said that a "higher up" would call me. Judging by the other reviews that discuss the lack of returned calls, I have a feeling I will be waiting a long time. I will be calling my home warranty company to see if I can get the claim transferred to a more reliable company, and to ask why they continue to use a company with such terrible reviews and customer service.

• M

  Madelynn Kenoly

  5.0

  Fidelity National Warranty dispatched SameDay Appliance & Electric to respond to a claim. I saw the claim go through on my FNW account and within a few hours someone from SameDay called me to schedule my appointment. They dispatched a Technician named Noel and he was right on time. He was very knowledgeable without being arrogant. Very kind. He took his time answering and explaining every question that I had and taught me a few things about what to look out for and preventative things to do with my GFCI circuits, which I appreciate as a homeowner. He was responsive, timely, respectful and courteous. I highly recommend his expertise!

• K

  Kammomtyler

  1.0

  My home warranty company referred me to them…the first appointment I had to wait 2 weeks for between 11-3 at 3:09 they called to reschedule for two days later between 1-4 at 4 no one yet so I called “oh he’s running late”. At 4:45 the tech shows for 4 minutes and said he must order parts, that was Jan 26th. February 1, I get email stating they have submitted request for approval to home warranty company. February 2 get email apologizing for delay the parts will take 7-10 business days. February 9, I get an email says “Order has been processed and approved through the Home Warranty and is now with parts department for ordering.” (Wait what?) I responded this was not what was told prior.😡 They responded February 10th “ Good Morning, parts were ordered on Feb 1st. We have received parts of shipment as well, but not all the parts are delivered.” February 15 I got a call and I was told to unplug my fridge 24-48 hours before the repair appointment that has been scheduled for 2/21/22. February 18, I got a call from my home warranty that it’s been canceled and referred back to the warranty company. Why???? I called this repair company directly to find out that you all NEVER had to parts and can’t fix it. Why did someone call me and set up that appointment where I could have lost all of my food for a lie? With the exception of the parts manager today being helpful, dealing with this company had been a horrific experience!

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