Sims Electric
Main, Battle Creek, MI

Sims Electric Reviews

4.1 stars based on 35 reviews

Featured Comments:

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  B Martens

  5.0

  Sims electric recently installed a new furnace for my dad. The tech that came and priced it out was polite and knowledgeable. He answered all of his questions and gave him the options that were available to him. On the day of installation all went as planned. Couldn't have been happier! Thanks for the great service.

• M

  Michelle Clark

  1.0

  I just called Simms to have someone come out to take a look at my father's furnace. The lady on the phone was very rude and kept interrupting me to say how old his furnace was, and that they don't like to touch the furnace if it's over so many years old. I really wanted to get some more information and see what the options were for my father, but could not get past the rudeness, and so I decided to not deal with them. I wish I could leave 0 stars. Update: Owner states we were told it was not safe in a previous visit, but this is not true. The service man stated the furnace was old, but it was a good furnace, and that my father needed to continue the maintenance and change the filter. Regardless of that, there was still no excuse for the rudeness I encountered from this business. Also, the lack of professionalism is shown in the way this owner responded to my review.

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  Response from the owner

  After speaking to the office… Discovered your father’s furnace was over 35 years old and we’re told at the time of the previous visit it wasn’t safe and needed replaced. We’re sorry you felt you had to give us a bad review when you were told last time it wasn’t safe.

• M

  Morgan Bailey

  5.0

  Contacted Sims electric last night after hours about some electric problems, bright and early received a call and got a technician over. Very fast! Very friendly and honest company! Thank you so much!

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  Response from the owner

  Thank you Morgan! We’re happy to help!

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