Solar Gain
17th, Tucson, AZ

Solar Gain Reviews

4.3 stars based on 27 reviews

Featured Comments:

• A

  Alan Hildenbrand

  1.0

  Unfortunately, I have to agree with Francisco’s review first hand, being a customer of theirs for 5 years. I have the documentation and email trail to actually back up what I say in work not performed and missed appointments further, promises not fulfilled. I believe there is some good people at this company but they defiantly keep dropping the ball over and over again. There service and warranty department is almost nonexistent and charge you an exorbitant amount to replace an optimizer that was bad for over a year that I could not get them to come out and replace. They did make a decent gesture to replacing the optimizer free of charge after a year of reminders even though I was the one to call Solar Edge and get the optimizer warrantied. But then Will failed to show up for the appointment and check the system correctly having another optimizer fail. This is no where near what they state on there website stated “At Solar Gain, our team provides an unmatched level of service for the preventive maintenance of your solar panel system. Our work ensures that your system is operating at peak performance for years of reliable solar electric power generation. Service and maintenance are offered along with the installation of every Solar Gain system, and we also have stand-alone maintenance contracts.” I hate that it has come to this but I have not received a response at multiple levels and Andrew seems like he wants to help but is getting no support, he is the one to make the gesture of replacing the optimizer. I initially had a great experience with Roman and Jeremiah but the first crew that started did a terrible job on install and was replaced by another crew that did a great job. I hope they respond or contact me. Meanwhile, I am having another company fulfill what Solar Gain has failed to do even though they state that no system too small for them.

• D

  Dan Kalm

  5.0

  Roman and his crew did a great job installing solar on my State Farm Agency back in 2011. We figure at this point, we're saved about 30,000 over the past 6 years. The install was very professional, the equipment works flawlessly and we have had no issues whatsoever. I highly recommend Roman Black and his Solar Gain company should you choose to install Solar.

• B

  Berta Ferriz

  5.0

  I am the operations manager for Malena Produce, Inc,, we have a very large facility in Rio Rico, Arizona and looked to Solar Gain for our solar power. Roman and his team always proved to be helpful, resourceful and very knowledgeable of the project at hand. Very friendly and easy to talk to. They made the process very easy for us. The savings we have obtained since the solar has been up and running have been tremendous. The instalation was done in 2015 and have had no performance issues at all. We know we can call Roman or anyone on his team with questions or help and they are more then ready to help us out. I highly recommend Solar Gain

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  Response from the owner

  Berta, thank you once again for your feedback on your experiences with Solar Gain over the past several years. We appreciate your professionalism and expertise, so it means a lot coming from you. We look forward to continuing this great business relationship for years to come, and, as always, we are here to support any of your future needs that arise. Thank you, Berta!

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