Stansbury Electric
Station, Louisville, KY

Stansbury Electric Reviews

4.9 stars based on 45 reviews

Featured Comments:

• d

  demetrius rankin

  5.0

  I needed an outlet inspected and a cord on a range replaced for a rental of ours. Called just before they closed and they were able to service our place the next day. Great timing. The office staff and the electricians that came out were knowledgeable and offered great advice. I’ll be using them again next time, no doubt.

• J

  Jeff Byrn

  5.0

  I called Stansbury Electric to come out and give me an estimate to replace an electrical panel in a house I just bought as it's Federal Pacific and known for major problems. They sent out an estimator within a few days and everything was fine. He said I would get an estimate via email usually in a couple days. I never saw the email and I waited four business days before calling and was told again it takes a few days (home visit on Tuesday, called the following Monday). By that next Thursday having still not having received the estimate, I emailed and got no response. I called again Friday morning (1.5 weeks) and was told they would get a hold of the person who wrote the estimate and get back to me. No phone call... No return email... I called and left a voicemail after hours thinking someone new might check that and get back to me... Again, nothing. Five stars for the beginning conversations and the on-time meeting for the estimate but zero for the rest so leaving a two star review. If they didn't want to do the job, I would have accepted the honesty but blowing me off can't be justified. UPDATE The owner called me to discuss what happened and I really appreciate the candid conversation. He found out he had an employee not performing his duties and has addressed it.

• J

  J G

  3.0

  Overall not the worst experience I’ve had with a contractor, they get points for being on time an efficient. However, they were 33% over the estimate without any surprises in the install. Also, the wiring was left loose at the insertion into the 240 outlet. In addition, the outlet was 180 degrees inverted from the proper position. I was able to remedy the poor attention to detail with about 20 minutes of my time and a screwdriver, but after paying a premium I feel less than satisfied.

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