Sturm Heating & Air Conditioning
Nelson, Spokane, WA

Sturm Heating & Air Conditioning Reviews

4.6 stars based on 253 reviews

Featured Comments:

• V

  Verlyn Retzer

  5.0

  Called on a Monday afternoon to report problem with our gas furnace. Technician was out early Tuesday and had to disable the furnace due to potential for giving off dangerous gases. Called the sales rep for our area and he came out by 2pm that same day. Without any sales pressure he provided lots of options and prices. He answered all our questions and clearly stated the rationale for his answers. He talked about installation costs and long term costs for our options. He told us about rebates and Veteran’s discount. We listened carefully and made our best choice without pressure. On the following Monday two installers arrived early and installed a furnace an AC and a thermostat by 2pm, just hours before nighttime temps dropped into single digits! I appreciate the customer oriented service Sturm has provided us over the past 10 years. 2 days after the installation I have already recommended Sturm to 4 people who have said they need service. Last summer when my pool heater died near the end of the season they quickly repaired it so we could have a few more swims in the Fall. I recommend Sturm wholeheartedly!

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  Response from the owner

  Thank you for your business and for taking a moment to share your positive experience, Verlyn. We're so glad we could help you with your gas furnace replacement and continue to earn 10+ years of customer loyalty!

• R

  Rebecca Grosset

  5.0

  From the first phone call to the install, this company was extremely professional and helpful with the install of my new furnace and ac unit. Kip was very helpful with the scheduling, and the guys that came to do the install were absolutely amazing. They worked very hard to get me heat in a 2 days time as the weather was getting cold fast, even left heaters with me overnight to stay warm while this process was going on. They took my oil tank out, and did a fantastic job with that.They recently came back and did the ac unit. They are fast and efficient. Great company all around.

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  Response from the owner

  We are glad your furnace and AC installation with Sturm was fast to get you warm again, Rebecca! Thank you for trusting Sturm with your home comfort and for taking a moment to leave a review for our team. We appreciate your business!

• L

  Lindsay Brookhart

  5.0

  Sturm Heating was professional from start to finish! My furnace stopped working during the freezing temperatures and they were able to get in to check it out and install a new system in just a few days. They were on time, efficient, and did an excellent job! They were also able to set me up with financing which made the much-needed furnace more financially feasible. Great work!

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  Response from the owner

  Thanks for the great feedback, Lindsay! We are happy you had a great furnace installation with our team and appreciate you choosing Sturm Heating & AC for your home comfort! Thank you for your business.

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