TerBeek & Scott Electric
Fairlanes, Grandville, MI

TerBeek & Scott Electric Reviews

4.6 stars based on 10 reviews

Featured Comments:

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  Craig Howell

  5.0

  Ross was prompt and provided a quote in a timely manner and was always willing to work with us to dial in our scope of work. Turner and Doug did the work at our house and did an amazing job. They were professional and communicated very well on what they were doing and when any changes needed to be made to the scope of work. We are thrilled with the work that was done a s would highly recommend them to anyone!

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  Response from the owner

  Craig, Thank you so much for the kind words. It was a pleasure working for you! We sincerely appreciate your business.

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  Heather Tafel

  4.0

  We used Terbeek & Scott about three times and were very satisfied with their work. We recently called to have them give us quotes for installing a generator, and Dave came out to talk to us. We have been waiting on the quote for a month, and my husband has called twice to follow up. No response. We hoped they would get back to us, but now we have to move on, which is a shame. Update: Got the quote in late May. Better late than never.

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  Response from the owner

  We are deeply sorry that we have not gotten back to you, with our current workload unfortunately estimates get put on the back burner sometimes. We are a small team and do not have a designated estimating department. That is no excuse for our poor communication. Please accept our apology and hopefully we can work with you again in the future. Sincerely, TerBeek and Scott Electric

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  Tim Bradt

  5.0

  Incredibly impressed. The person on the phone was very pleasant and understanding, providing great customer service. We had a power outage and they were able to fit us in that same morning, understanding how unpleasant and costly it can be to lose power in the warm months. The gentleman that came out was extremely knowledgeable and diagnosed/repaired quickly, explaining the problems in laymen's terms as much as he could. He was also very courteous and professional. Highly recommend this company.

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