The Elliott Company
Industrial, Pikeville, KY

The Elliott Company Reviews

4.1 stars based on 18 reviews

Featured Comments:

• M

  Mighty Mal

  5.0

  Called Elliott HVAC service at 1:15 pm tech was at our house by 3:15 pm then replaced motor, pump, etc heat was back on before 5:00 pm. Reasonable pricing with A+ service could not of been more impressed. Very much appreciated

• A

  Aly Grace

  1.0

  This used to be a great company to deal with. They used to be very helpful. Now they just try to rip you off any way they can. Like the fact that we have had several different technicians come to check our unit and it has always been the same price. Then today we had someone come out to check it and they wanted to charge us double because they said it took way longer to get to our house than any of the other technicians before. The last couple of times they have come and said nothing was wrong (even though something was obviously wrong or we wouldn't have called them) and then charged us for it. Mind you our unit is still under warranty, which is the reason we have even still been dealing with them.

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  Response from the owner

  We sincerely apologize again for your troubles, we have since been in contact personally and resolved this matter. We always strive to provide great customer service to all customers. If there is anything we can do in the future please let us know. Thank you for your business.

• A

  Allen Dotson

  5.0

  They have been great, helping us with our heat pump problems, that we have been dealing with a while, finally getting them fixed instead of patched from others that just couldn’t fix them. Also been real helpful with questions I have and it’s been a lot there always willing to help. Thumbs up to Tim Irick Great service tech. Thanks from Dickenson county. Allen Dotson

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