The Home Depot
Mooretown, Williamsburg, VA

The Home Depot Reviews

4.2 stars based on 713 reviews

Featured Comments:

• H

  Hettie Holmes-carter

  5.0

  I want to recognize Big Mike for his customer service. I was in Home Depot early one Friday morning in January. Big Mike was moving items using heavy equipment and had an aisle blocked off that I needed to get to. He opened the aisle and after telling me to take my time, he actually helped me decide on a faucet for my sink. With his input, I selected a different style that looks great in my kitchen. See the attached photo. I really appreciate Big Mike's time and patience!!

• V

  Vincent Polcyn

  1.0

  I went in last Sunday to purchase a push mower and a Milwaukee cut-off tool. In the lawn and garden area I could not find an employee, so I found myself on my phone looking up reviews and information about lawn mowers and if the current selection in store was a better option than the deals and inventory I'm seeing online. I had so many questions that I just gave up. I went to look at power tools and asked for help locating something specific. I was lead over to that tool, and before I could ask the employee if this was the right tool for the job, or even to open the locker so I could purchase this tool, she was gone. In a matter of seconds she had left. I approached two other employees at the end of the aisle to ask then to open the locker so I could take the tool to checkout; one employee made eye contact with me and then the pair both walked off in opposite directions. I called my local hardware store, they had the tool I needed so I left Home Depot without buying anything and went straight there. While I was there I asked about lawn mowers and they answered my questions and made a better recommendation for my needs, so I bought that from them also. I'll be sure to swing by He Depot if I ever need to just look at something, but I'm going to just ask my local hardware store to order what I need to purchase. I'm more than happy to spend a few dollars more if that's what it takes, but to be honest the pricing at Home Depot isn't particularly competitive either.

• K

  Keki Mar

  5.0

  I'd like to take a moment to commend Mr. John on his exceptional cleaning services. It was a pleasant surprise to walk into a beautifully decorated and very clean public restroom where disinfectant was placed in every stall. The restrooms at this particular Home Depot was cleaner than most other businesses and restaurants for that matter. I felt it was very necessary to acknowledge Mr. John's hard work because it is much appreciated.

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