The Home Depot
Kirkwood, Burlington, NC

The Home Depot Reviews

4.2 stars based on 1152 reviews

Featured Comments:

• N

  Naemi Wilson

  5.0

  Thank You So Much for your time and efforts, Ms. Lori! You are absolutely a sincere and humble person who has Above and Beyond work skills and professional attitude. You are the best customer representative I have ever met last 20years of my life in the U.S. I respect your patience and accurate work. Amazing Lady! Homedepot is so lucky to have you. Thanks to solve this difficult case which four other staffs couldn't solve it for couple weeks!

• T

  Tom Maj

  1.0

  Associates can’t figure out how to ring you up if you have more than one propane exchange or purchase. They literally have a whole wall of propane outside in the front and I walked out empty handed when I was looking to exchange three tanks and purchase two new ones. Great business model by HD!

• R

  RUSSELL SNOTHERLY

  2.0

  I shop the Home Depot in Burlington NC often. Love this store until.... Thursday I wanted a new 1/4 impact driver. I went on my Home Depot app on my phone to see what they had. They showed to have a "Special Buy" on a Dewalt kit. Driver, 2 batteries, charger and carrying bag. Was $159 now $99. Showed to have 3 in stock at Burlington store at that time. Showed free in store pick up or free curb side pick up so I went to the store to buy one. They were in a locked area so I found an employee to grab me one. This employee ended up being a manager. He said this was not on sale in the store, it was .com only. I showed him my app stating it was on sale for that price and said in store pick up. Absolutely NOWHERE did the word .com show up anywhere.After a few unpleasant rounds of discussion he overrode the price at the checkout but made me feel like a was a criminal for buying the product at that price. I am sick and tired of having to "fight" for the right thing at these places just to buy what they are already advertising.

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