The Home Depot
Anderson, Hendersonville, TN

The Home Depot Reviews

4.2 stars based on 726 reviews

Featured Comments:

• N

  Nichk Agulr

  5.0

  When I am working around Hendersonville I always come to this locations,I know that each Home depot it is the same but the locations an their employee make a difference,I have been here several ocation,never have been disappointed when it comes to get what I need or when I have some troubles finding what I need, even at the check out the employee have an smile on their faces,I always review places based on what their employee attitude,love this locations ,5* cause they always take care of me.

• J

  Jordan Sharp

  1.0

  We purchased 6 appliances from them at the same time and waited over 60 days for the appliances to arrive. However, when they did, the stove was completely crushed. They had to send it back and order a new one and it took 3 more weeks to receive it. (It’s in good condition and installed as of today) Everything else looked good for the first delivery except we could not check the W/D since our laundry room was going through a renovation and could not be installed yet. The installation guys highly recommended we wait to unbox the two units to protect them from drywall dust and anything else. They sat in my garage, unmoved for two - three weeks. This past weekend we were able to unbox and install the W/D but we discovered two massive dents in the washing machine (we have the 5 year warranty as well). We left it still in its packaging and called Home Depot. Upon calling Home Depot, they said we had to call Samsung. Samsung sent out a technician and confirmed this was damage caused by the installers and that I’d have to contact Home Depot. Home Depot is saying that it has to be inspected within 48 hours to “qualify” to have it returned or replaced, and that despite spending 10k on appliances, we’d have to live with the damage to the washing machine. In addition, one the first delivery date, the guys told us they couldn’t install the microwave because the backsplash was missing, but they would install it when the new stove came in. Today when they were going to install the stove (and we had the backsplash in) they said they can’t install it because they aren’t allowed to drill through tile. So now we still don’t have the microwave installed. My point is this, once your order the appliance from HD they basically wash their hands of the order and direct you to the company of the brand of appliance you purchased. Even for the stove being damaged, I had to go through Samsung to get anything despite having ordered the appliance from Home Depot. As a frequent shopper of both Home Depot and Lowe’s, especially through our company account, I’d recommend simply using Lowe’s as we don’t seem to run into this issue with them.

• T

  Tom Harmon

  5.0

  I was in there 12/29/21. Needed some paint for a local grocery store. The two ladies in the Paint dept. went out of their way to match up a color that I had a very small sample of. Ladies, it matched perfectly! Thanks

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