Tidal Electrical Services, Inc.
Fleetwood, Raleigh, NC
- Phone:
- +1 919-782-3278
- Website:
- https://www.tidalelectricalservices.com/?utm_campaign=gmb&utm_medium=organic&utm_source=gmb
- Address:
- 6613 Fleetwood Dr #100, Raleigh, NC 27612
- Hours:
- Thursday8AM–5PM
- CLOSED
- Reviews
- Map
Services
Tidal Electrical Services, Inc. Reviews
4.7 stars based on 212 reviews
Featured Comments:
C
Cynthia Kirk
5.0
Second time using Tidal Electric and was just as happy with their services the second time. Zach thoroughly tested the outside fixture to show that the issue was not just loose wires but that the fixture was bad. I had already purchased a new fixture which he installed and tested. Throughout the time he was here, he pleasantly chatted with me and made the whole experience enjoyable. Tidal and Zach are my go-to electricians! I feel like I can trust them to do a good job.
Response from the owner
Cynthia- Thank you for this awesome review and for being a repeat customer! So happy to hear the great care Zach took with your recent electrical issue. We will be sure to pass along the kudos. We appreciate your business and look forward to helping you with your future electrical needs. -Dana
N
Nicole Roach
5.0
Called to schedule the installation of 4 ceiling fans. We had a technician at our door the very next morning. Our technician, Neil gave us an honest estimate warning in advance of potential issues based on previous wiring. This allowed us to make an informed decision on next steps. Neil and his helper were extremely professional. They worked to ensure that we would be happy with the results. The level of customer service was impeccable! Highly recommend!
Response from the owner
Nicole - Thank you for the great review! We're so happy to hear the great care Neil and his helper took with your electrical needs. We will be sure to pass along the kudos to them both. Look forward to helping you with any future electrical needs. -Dana
C
Cecil Wilson
1.0
I cannot stress enough how poor my experience has been with Tidal Electrical Services from start to finish. I am normally very patient with businesses, and especially the with the trades. That being stated, This company has been impossible to get a hold of, even after my deposit. It took months of reaching out to get them to finally come out and there were several no-call/no-shows in which I stayed home from work for no reason. Then, after installation, they requested full payment before the final inspection. After receiving full payment immediately, they will not return phone calls about scheduling the inspection, which they said was scheduled for (now) 6 weeks ago. This is part of the work that was to be performed as a part of my payment, and it appears that they do not intend to get it done since they now have the money. I have had a trench in my backyard for well over a month that I had to place covers over to prevent injury to persons or animals in the yard. Looks like I will have to finish it myself due to their careless attitude about their customers. I am convinced that there must be a number of fake reviews here and/or they are able to delete poor reviews; I do not believe it is possible that they have earned the star rating that they have today, based on my experience.
Response from the owner
Cecil- We are very sorry to hear about the experience you had. I would like to speak with you directly. Would you mind sending me an email at [email protected] or calling me at 336-905-9141 -Dana
More reviews (2)