Time Plumbing, Heating & Electric Inc. | 303-Plumber | Furnace Repair Replacement Service | Water Heaters | Drain Cleaning | Sewer Repair | Electrician
6th, Denver, CO

Time Plumbing, Heating & Electric Inc. | 303-Plumber | Furnace Repair Replacement Service | Water Heaters | Drain Cleaning | Sewer Repair | Electrician Reviews

4.7 stars based on 660 reviews

Featured Comments:

• S

  Sarah W

  5.0

  Nathan did an excellent job of diagnosing the leak in my upstairs bathroom. He took the time to order me a new toilet to match my existing fixtures and installed it promptly. I am extremely satisfied with the service I received. Nathan is professional, knowledgeable and friendly, and I would not hesitate to recommend him and Time to anyone.

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  Response from the owner

  Thanks so much for letting us know we are doing well Sarah, we are happy to hear we did an excellent job of diagnosing the leak in the upstairs bathroom. We are glad you are extremely satisfied and hope we get the opportunity to serve you again soon.

• K

  Kitty Wilkins

  5.0

  Justin and Dan arrived right on schedule. They inspected the hot water heat system (boiler) and wrote up a proposal to fix the issue. They were very clear about what was necessary, and I had the option to say yes or no to the proposed repairs. Justin showed me the manual of all the repair costs, so these figures were not just made-up costs. They both were very conscientious about my home ~~ not dragging in dirt on their shoes and were extremely courteous and explained their work, so I was sure to understand all the repairs and billing. I did not feel threatened or worry about my safety while they were in my home. I would call Time Plumbing again!! Thank you Mr. Brad for having such Wonderful Employees!!! Kitty W

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  Response from the owner

  Thank you so much for the thoughtful review, Kitty. We do our best to provide an experience like this one for all of our customers.

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  Holly Burg

  1.0

  These guys tried to charge us OVER $500 for a part they didn't even have with them. He also told us that that was at a "discounted price." While he left to go get it another company showed up (my husband called a lot of places). This company - DR FIX IT - QUOTED US $60 for the same part/same solution to the problem and he had it with him. We are SO LUCKY that DR FIX IT showed up at that time! We would have been out HUNDREDS of dollars because who really knows what fair prices are when it comes to this stuff? You can get taken advantage of SO easily and it almost happened to us. These guys are NOT to be trusted. Use Dr Fix It instead! They're awesome- the guy wouldn't even accept our tip because it's not 'company policy'! Their knowledge and level of honesty is impressive!

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  Response from the owner

  Hi Holly, I am sorry you feel the way you do but I would like to clarify a few things. We came out on a Sunday, you were quoted a $43 service charge to get there and $70 to accurately diagnose the problem, this would be credited back if we did the work. Because you were not pleased we did not charge you anything. We were on site for over 30 minutes accurately diagnosing what was wrong with your water heater and than giving you a price to repair it. You chose not to have us make the repair. The reason this part usually stops working is because the pre-filter and burner assembly needs to be cleaned. We have some of the best stocked trucks in the city, but we cant stock everything. We could have a fully stocked semi truck and still not have all of the parts needed in the field. Our price includes diagnosing the problem, locating and picking up the correct replacement part (many suppliers are out of parts and can be time consuming to locate and pick up parts), dissembling the entire burner assembly to clean it, removing and cleaning the pre-filter, installing the new part than testing and calibrating the unit to manufacturer specifications. This is what should be done so you wont have other expansive problems with the heater. $500 was not just the price of the part it included everything mentioned above. I guarantee DR. Fix it did not do all of this for $60.00. What was their total bill? How long were they on site? Did they do all of the other things needed so this does not have other expensive issues with it? We are extremely competitive with all of our pricing, we do not use cheap aftermarket parts, we do not take shortcuts, our technicians are not paid on commission so they wont try to sell you things you don't need and we operate with honesty and integrity with everything we do. I hope you get many trouble free years of use from your water heater. If the other company did not do all of the things I mentioned you should, if not I would doubt it. Thank You, Brad Apple, Co-Owner

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