Triumph Electric Inc
Northland, Appleton, WI

Triumph Electric Inc Reviews

3.7 stars based on 9 reviews

Featured Comments:

• S

  Shelly Giebisch

  1.0

  My husband and I bought a house 2 years ago and had Triumph Electric come out to give us an estimate for replacing our Electric Panel. Mike came out to our home and we were quoted a price and told him we would contact them once we got our Taxes back. 2 months later, we called and left a message for Mike to schedule an appointment to have the work done. No response. Needless to say, other home issues came up in which we were unable to get the Electric Panel replaced that year. With last years tax return, we were determined to get the panel updated. Left another message with Mike to schedule an appointment for the work. Once again, no response. I called the main office and spoke with the Mike's wife, Mary, and I told her the issue and she apologized and said she would have Mike call us ASAP to schedule an appointment. No response. We gave them plenty of time and chances to get our business. I prefer to support family owned businesses, but this experience left me very disenchanted. Not satisfied at all with their service, or lack thereof.

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  Response from the owner

  Good afternoon: Shelley is correct on this. We did seem to drop the ball on this. All I can say we apologize. We will address our weakness in addressing something like this in the near future. Thank you for pointing this out.

• S

  Sheena Beauchaine

  5.0

  We had an extremely urgent electrical issue- smoke coming out from behind the baseboard due to a short. This team responded immediately! At our home in under 30 min, professional and knowledgeable service: Problem solved then and there with peace of mind. Couldn’t have asked for better. Thank you Triumph!

• J

  James Buck

  1.0

  Triumph Electric came out to my house to run a new GFCI to my whirlpool tub on my main floor. After the install, the power to the bedroom upstairs went completely out. I called and spoke to the owner who had sent his guy back out to fix the problem. The service technician stated that he did not touch anything remotely related to the power loss. The power loss occurred after the GFCI so the coincidence was to great. I called them back again and this time they sent 3 technicians who could not solve the problem and stated I would have to cut holes in my drywall to check a junction box that was hidden behind it. In frustration I called American Home Shield, my home insurance and told them about the power loss. They sent out another electrician who after two hours found a crossed wire and solved my electrical problem! I am not happy with Triumph Electric and found their knowledge basic and cost expensive. They did all the electrical wiring in my basement and the technician charged me for the time he was in the bathroom and rounded up to the nearest hour. In my opinion look elsewhere!

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