True Light Electric
Nikanda, Albuquerque, NM

True Light Electric Reviews

4.6 stars based on 9 reviews

Featured Comments:

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  Sean G. O'Mara Sr.

  5.0

  You cannot go wrong with work by True Light Electric, Chris, or any of the superb technicians he hires. These folks have done work for me before as a subcontractor for a remodel we had done. They are a bit on the high side of pricing, but they do great work, and the techs are extremely knowledgable. I just spent $200 to get a simple outlet replaced, following the completion of some necessary troubleshooting. I normally do this stuff myself, but there appeared to be something else going on, so I called the pros. The technician was great. But the day after he left, the lights on the circuit started flickering, and the power was gone again. I called for them to recheck, and even as busy as they are, Chris sent another tech out ASAP to find out what happened. True to his word, he did not charge me another service fee for coming back out and fixing the problem. Not only was the issue resolved permanently, but I was offered some expert advice to prevent future issues. I will be hiring these guys again to do a bunch of recessed lighting for me too. As of right now, I couldn't be happier or more pleased. Thanks True Light! You brightened my wife's day, which means you also brightened mine!

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  Susan Halbig

  1.0

  I would not recommend this company. This was my experience: We were in the process of contacting many companies to get quotes for a job. True Light Electric came to our house and gave a quote for our job, as well as upgrades that were not asked for or required by code. For our own reasons we decided not to go with this company and they were made aware of our decision via a phone call. However, prior to hearing back from us True Light Electric had already called PNM to schedule an appointment under his name. We were not aware of this until our electrician attempted to make an appointment and could not because our address was listed under the True Light company. I called PNM and changed the appointment under our chosen electrician. Today, our electrician was here to do our job and work with PNM for our electrical upgrade. However, PNM did not show up because True Light called PNM yesterday and canceled our appointment. The important thing to note here, is that we never had a signed contract or verbal agreement to work with True Light Electric. Even still they to took it upon themselves to schedule appointments that were not asked for and later interfere with scheduling that I, myself had made. Our job is now pushed back by one month thanks to True Light Electric.

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  Response from the owner

  Dear Susan, Because of the anticipated backlog at PNM, often times, preliminary applications are submitted after bids are presented to our potential customers. It is only our best intention to expedite scheduling for our customers. As we got closer to the scheduled date, and not been awarded your job, we put another job in that time slot with PNM. We had no idea that you had made any contact with PNM. There was certainly no ill intention here, and we are deeply sorry for the inconvenience this has caused you.

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  Amanda Rohland

  5.0

  I’ve recently had the opportunity to work professionally with True Light Electric. They seem to really care about their employees and their families. I recommend them as a place to work or do business any day.

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