Vidal Electric LLC
Hill, Sherman, NY

Vidal Electric LLC Reviews

4.6 stars based on 11 reviews

Featured Comments:

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  Debbie Will

  5.0

  I have been using Vidal Electric For my industrial electric needs for eight years. There emergency service is professional and swift. They typically respond to our needs within 30 minutes. They have great knowledge of my three phase systems as well as my low voltage control systems. I would recommend Vidal Electric for one’s industrial and residential needs. Cross Paving LLC.

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  Robert Bernstein

  4.0

  Despite multiple calls and promises for us to be scheduled, they never got around to scheduling our work. Update: shortly after my last call, Chad (one of the owners) called and offered to come over today to look at my needs. He did and tried to solve my issue on the spot. Unfortunately, he needed to get a part, so it may take a few days. My faith is being restored and my rating is creeping up. Final update. Chad had a crew come out and solve the problem. The work they did was done well. The crew did leave some breakers off and didn’t button up some things, but a call to Chad had him come out the same day and complete the job. I’ll use them again and probably make sure that I’m there (or FaceTime) to make sure everything is right before they leave.

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  Response from the owner

  Hi Robert Sorry to hear that you called a few times and Got our office team that took your information down at time of calls and reminded us of your calls. Looks like you called on 8/23, 8/29, and today9/3. We are extremely overloaded with work at the time of your calls and hope that us calling you today and making a appointment with you will help to resolve your review of us. Don’t know why but with the world we are in right now of 2021 timing is off for all companies in the service business. Thanks and have a great day.

• D

  Deanna Goodwill

  5.0

  Kim, Todd and Chad were great to work with. Have used their services a number of times and they are great to work with. Will have them on speed dial if we ever need additional work done.

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