Wizard Electric Inc
Elston, Chicago, IL

Wizard Electric Inc Reviews

3.7 stars based on 20 reviews

Featured Comments:

• A

  Adam Cohen

  1.0

  Very unprofessional service. We were having problems with the electricity in our building, and they came to inspect the panels. Ended up charging more than double the price they had quoted for the initial diagnostics, and the quick fix they did didn't address the issue at all.

• S

  S P

  1.0

  I contacted Wizard Electric on August 5, 2020 to do a repair of a can light inside my house and to install a new outlet in my garage. They quoted me their hourly rates and scheduled me for 10am-2pm on August 14, 2020. Well, August 14 comes and I wait and wait, and as it nears 2pm, I decide to give them a call to see if they are still coming. I end up speaking to the same guy who scheduled my appointment. To my surprise, he tells me that I am not one of the names on today's job list. He puts me on hold, and after a long wait, comes back to tell me that somehow he managed to schedule me for JULY 14, 2020, instead of August 14. He scheduled me for a day that was ALREADY 22 DAYS IN THE PAST when my appointment was made! 22 DAYS IN THE PAST!?! If true, these people must be running the world's worst computer system, because I'm pretty sure most scheduling software would not allow a user to schedule for dates that are three weeks past. No effort whatsoever was made to get somebody to my house to honor the appointment they made 9 days earlier. Instead I was given a litany of excuses about how busy he is and how the recent storm has people offering them "$1000 to come out and do work." When I asked for somebody to come tomorrow (Saturday), I was told no. When I asked for somebody to come Monday (the next weekday), I was also told no. Save yourself the trouble and call a company that honors its appointments. At the very least, I would have expected Wizard Electric to do everything they could to get an electrician to my house ASAP to make up for this ridiculous mistake. But nope. Too busy. So sorry. What a joke.

• N

  Nizel Adams

  5.0

  Great service. Tom was very knowledgeable and tried his best to figure out a problem. In the end, the knowledge he gave me was the solution and I am very grateful for his services! The initial rate is $160 for the first half hour and $35 there after. It might seem steep, but Tom definitely knows his stuff and if he doesn't, is connected to people that do which is the best you can ask for. Overall I'd recommend Wizard Electric. Very professional, extremely knowledgeable and will put up with BS surrounding customers that most electricians would steer away from. 5 out of 5 stars

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